Artistic Refinishing, Inc., also doing business as Appliance Artistry in Boca Raton, FL, charged $249.00 to strip and refinish my bathtub. This business is owned and operated by Alfred McCabe. Its address a postal box in a shopping center store in Boca Raton, Florida, at 160 W Camino Real, #121. The phone number is 561 394 6261. When the contractor for Artistic Refinishing was about to paint the tub, I ask him the reason the old paint had not been stripped from the tub (as I was charged for that service). The contractor told me that the owner told him not to strip the tub and to paint over it after a light wet sanding in several spots. As a result the paint applied by Artistic Refinishing, Inc. became “orange peeled” and bubbled away from the tub in places. Alfred McCabe promised a high gloss smooth finish. Overall the paint has a gritty, sandy texture. Currently there is no paint on the tub in two sections. The paint cracked and bubbled around the drain without use. Alfred McCabe promised to return to repair the problems and confirmed it in person and by phone and never showed up or returned phone calls on the date the repairs were to be made. This company promises a warranty but did not finish the job in an acceptable manner when problems occurred. 1. Artistic Refinishing charged for services it did not provide. 2. The work on this job is still not finished. 3. Alfred McCabe refuses to complete the job. 4. Artistic Refinishing, Inc. claims to provide warranty service. There is no warranty service provided on this job to date.