As Seen On TV
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Category: Entertainment
Contact Information
United States
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As Seen On TV Reviews
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Chuba
July 2, 2011
Lied about them
They say the wallet is nearly indestructlble i had it 10 min put some cards in it and it broke my son got to playing with it but it back togetheer and ran over it with the car and its dented up and caved in wow some wallet ill stick to my old one id also b afraid to trust anything else off tv i paid good money for these wallets this comp thatt r selling theses are taking advantage of people no wounder people are having hard times with comp like this one out there wont order another one thats for sure !
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trymaybe
April 15, 2011
Status or Fraud problem?
I believe I'll no longer order anything from the TV. I ordered the SideSleeper Pro. I checked the status almost every day after 3 weeks and the status never changed. After the 6th week, I was allowed to cancel my order. At the same time, I had another order in from a TV ad and sure enough, it was also handled through customerstatus.com and the status is stuck as "Pending" for 2-3 weeks. The order was a totally different company than SideSleeper Pro, so if this is the new "norm", I'm done! I don't even have the option to cancel and the phone number is a joke.
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Kust
January 31, 2011
Don't order from them
I have ordered Kangaroo Keeper from as seen on tv on 01/14/2011. I have not received my order from them for almost 14 days. I have called their customer service about my order on 01/24/2011 and 01/28/2011. On first call, they told me because the product was back order, it has just shipped out to me. It would take 5 days. At that time, I forgot to ask the tracking# from them, so I made another two phone calls to them on 01/28/2011. On this two phone calls, they told me the product just shipped out yesterday, which is 01/27/2011 and there is no tracking# because its been shipped by USPS. It was not as same as they told me on 01/24/2011 that the product has been shipped out already. And, according the Terms and Conditions (1) in the order confirmation I got, it shows:
1.) PRODUCT SALES & DELIVERY: Items IN STOCK purchased by credit card and at the time of order will be automatically processed for your convenience and charged to your credit card account immediately. Your order will process and ship within 24-72 hours from our warehouse and cannot be canceled due to automatic processing. Express Shipping is 3Day UPS. Express shipping is calculated from the next business day, once your order has been shipped from our warehouse and will be shipped 3Day UPS. UPS Ground time in transit delivery is normally 6-10 business days. Shipping is not calculated from the date ordered, it is calculated from the date it leaves our warehouse. ACH Payments (see 1a.). . . Back Orders (see 3.)
It indicates the products will be shipped by UPS, not USPS. Also, as they told me on first call, the product was back order. According to Terms and Conditions (3) in the Order Confirmation
(3.) BACK-ORDERS: If your order cannot be shipped you will be notified automatically via e-mail about your status.
I should have gotten an automatically notification via email about the back order, but I NEVER gotten any email except order confirmation from as seen on tv. This was really a terrible online purchasing I have ever had. They are even not honest. Please DO NOT order from this site. If I knew a lot of people have complained about this site, I would not order anything from them.
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cargo
October 13, 2010
Outrageous service
I ordered a Back Max 3 piece body support system on 9/25/10 and paid with my AX card, $129.99 plus shipping, total $169.90. I tried to track my order online as I could not ever get through on the phone. In the online order tracking screen under status, my order said "being packaged", for several days. I sent an email to inquire how long it took to package my purchase. No reply. One time I managed to get through on the phone and was told to ignore that notice, my order had been shipped and would arrive today. It did arrive, but was the wrong product. I emailed to advise of the incorrect product, and I got 1 email apologizing for the mistake and saying that the correct product would be shipped. I received nothing. I made 12-15 attempts to contact the company by phone, but was never successful. I also sent 4 email messages and never received a reply. Only after I requested a cancellation of the order, did I hear from them. A fellow named Robb called and began to argue with me about who's fault the mixup really was. I did receive a return UPS label for the incorrect product and returned it. I have never experienced such poor service. These people don't even know what common courtesy is. There telephone system is a sham. They obviously don't have anyone to answer the phone and the recording just keeps running the caller around. Do not buy from this company!
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Klim
July 30, 2010
False advertisement
Thank goodness I never buy anything from the TV. I went to the As Seen on TV Store and bought the Yoshi Blade. The commercial shows the women just excited about the knife as they are Chopping up the vegetables etc. Well, when you read the book on the knife the first thing they say is Do Not use for chopping, cutfrozen vegetables, smash garlic, slice poultry or any meat that has a bone in it and Do not put in dishwasher! Seems this company is making it's money on the non-refundable shipping charges, because the product isn't what it advertised.
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Chasey
June 23, 2010
Scam
I bought the Awsome Auger and the electric drill and extentions. The first time I tried to use it, the extention was so off ballance that it shook the drill out of my hand and in the first 30 seconds the drill started to smoke and the motor in it burned up. What Pissed me off the most, is the fact I had to pay for shipping to return it $22 to get my $59 back. So it cost me shipping both directions to find out that it was a piece of garbage. Better off with a hand spade lol.
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Kenno
December 23, 2009
Rip off
I ordered from this group and never received package. Only contact channel is by email which they do no respond. Rip off. Buyers beware.
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January 30, 2008
Please do not buy from them!
I ordered a product from this company for christmas. When i ordered it said in stock and ready to ship. They even sent me a ups tracking number after 2 weeks and still no proress on the tracking, i called ups they informed me that they received a call and issued a number but never got the package. After several attempts to call customer service and no answer i finally went to the web site and requested a live chat with customer service the first girl told me there was nothing she could do and ended my chat. I tried again and got gina who was very rude and accused me off cutting off the other operator before i even told her who i was. After lots of run around and attitude she finally admitted they did not even have the product and said i was sent an email about this ( no email was ever sent!!!.) i finally told her i wanted to speak to a manager and she told me they were busy with other "important" issues, when i asked her if she was saying i a paying customer was not important she said she could not help me anymore just to keep checking to see when it is shipped. I demanded to speak to a manager 3 times and she finally told she would have tracy call me. I called the customer service line and let it ring for al least 5 minutes then guess who answered, gina! I asked to speak to tracy and she said who is this (not may i ask who's calling like a normal business) i then said excuse me but i asked to speak to tracy, she wouldn't put me through till i gave my name them of course gave me voice mail. My call was never returned. I reported them to the bbb. The business reply came from gina not a manager and she told them i was "very volgure and disrepectful and i called her a liar." the bbb said i could go to small claims court, but without more complaints from other customers they couldn't do anything at this time. My complaint will last for 3 years in file, but that is it. I hope people read these and quit buying from this company they are the type of company that need to be forced to change or close!!!
Gina needs some courses in business and customer service.
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