I downloaded Ascentive into my computer thinking it would improve the performance. Not only it did nothing to improve the computer's performance, my computer stopped working the next day and I had to get it fixed by a software repairman. I didn't do anything else to my computer other than download this software from Ascentive so I am virtually positive it happened because of the software from Ascentive.

The repairman told me the software that I had downloaded was junk and damaging, and to never download programs like that again. Ascentive wouldn't refund my money and I had to fight with my credit card company for satisfaction.

After down loading the software my computer ran slower. I was suckered in like many others and would like to have my money back as soon as possible. You can mail my check to 9531 Legend Isle Dr., San Antonio, Texas 78254.

It's nothing but a ripoff scam. I've learn my lesson about purchasing TV and Computer ads for minimum cost. I do not recommend this product for anyone. You had better check thing out before purchase, it could save you some headaches later on.

I do not like writing these type of reports but, this product does not live up to the advertisement.

While routinely checking my bank account transactions online, I have discovered an authorized charge of $59.99 from originating from Ascentive, LLC. I have never done, or planned to do business with the said company. I have immediately notified my bank that the fraudulent charge has occurred, and canceled my debit card associated with the affected account. After doing some research, I’ve realized this is a fraudulent company and there is no benefit to a consumer to contact them directly. Usually, the first thing the naïve consumer does, is to contact the company first in hope of being given an explanation and retribution. Often the consumer is very emotional about their complaint. After some hand twisting and threats, the company eventually agrees to refund the consumer the charge, humiliating the consumer in the process, because he or she “didn’t understand the rules”. What I urge the consumers to do is not to waste their time and direct their energy at legally prosecuting the company. First, you have obviously determined that you are dealing with thieves, and the thieves will do everything possible at intimidating you physiologically (not giving you contact options, blaming you, and finally getting off the legal hook by refunding you). But you should keep in mind that for every 10 consumers going through this process, there will be always 20% who simply either give up, or just miss the charge and never report it. This is how the thief is earning their illegal profit. Therefore, I urge that consumers take their time and rationally approach this issue.

1. Cancel your debit/credit card to ensure no further charges.
2. Call your bank’s dispute department and demand the refund. The refund will be credited to your bank account within a couple of days.
3. Research the Company. States have databases with company’s registration information, founders name, address, etc.
4. Contact the authorities and file reports. It is better NOT to report against the company, file the complaint against an individual who is the head of the company.
5. File the POLICE REPORT immediately referencing similar fraudulent activity as evidenced by other consumer website complaints.

In this case, the following is the information about the company.

Ascentive, LLC
Limited Liability Company - Foreign
Entity Number: 2937229
ADAM SCHRAN
Title: President
Address: 201 SPRING GARDEN STRE
PHILADELPHIA PA 19123

I have immediately filed the report against Adam Schran (by the way, here is what looks like to be a video of this jocker on YouTube, so watch this D..k who is in charge of the company taking money out of your accounts: http://www.youtube.com/watch?v=uSBwyNnxG5w ) and Ascentive, LLC with the following authorities:

Philadelphia Police Department
http://www.ppdonline.org/pdf/75-561.pdf
Internal Affairs Division
7790 Dungan Road
Philadelphia, Pa 19111

PA FBI Agent: Janice K. Fedarcyk
(202) 324-3691
William J. Green, Jr. Building
600 Arch Street, 8th Floor
Philadelphia, PA 19106
[email protected]

FTC Bureau of Consumer Protection
https://www.ftccomplaintassistant.gov/FTC_Wizard.aspx?Lang=en#last

Pennsylvania Attorney General:
http://www.attorneygeneral.gov/complaints.aspx?id=451

Please do the same as I did. Don’t waste your time with the scum. Thank you.

I demand to know how and what and who gave you my name and or credit card information, email etc.. i have never done business with you and i will proceed in this matter to the fullest with anyone else who's information has wrongfully been stored used by businesses unknowingly to us credit card holders etc...the phone number is obscurred so here is the number one of the other credit card holders has. i called and got a recording of the so called glitch and an apology, which doesnt account for them, Ascentive, having info and credit card.

Program seemed to help get rid of unwanted errors an corrupted files at first. Then at start-up it would slow the computer so bad it took 35 minutes to load everything up to start. I set the configuration to not run at start-up but it continued to do so like it had a mind of it's own. So, I just had to finally remove the programs. I am waiting to see if it really did remove or not; it seems like it's just the program that won't go away. What a waist of a hard earned $59.99. Well, I guess it's just a expensive lesson learned for not checking the company out better. It's a rip-off in my opinion. Buyer Beware!