Dear Sir,
I am writing to complain that my trust-worthy friend, Leon Ogden who always visits your supermarket three times a week on a morning has been subject to unfair treatment and accused of doing something by a member of your staff that he hasnt done.
I am disgusted to hear that he has now been 'banned' from your shop because of this, even though he did not touch the reduced trolley and because he is a truthful person I believe he did not touch it when asked not to.
The lady who this was, treat Mr. Ogden with disrespect and spoke to him like no staff should speak to a customer and she stated she was security. This lady was watching Mr. Ogden and I feel she should have been getting on with her job or following customers who are shop-lifters or by other hazardous means, which Mr. Ogden certainly is not.
I would like this matter to be dealt with as Mr. Ogden is a helpful person to myself and many others and he should not have been treat in this way for one moment.
I will leave my e-mail address so you can reply to this letter with the outcome of this matter.
My e-mail address is [email protected].
Many thanks and respectfully I hope this matter will be dealt with and sorted out.
Thanks, from Miss. Bond.