I have spoken with many customer representatives, and none of them have been pleasant--much less helpful. I have attempted to cancel my account, but I continue to be charge--even though I have faxed the documents requested. I was first charged for first & last months dues at a Health Club (The Gym Downtown in Norfolk, VA), so I have now paid twice for the last month, and paid for a month after I had already submitted my cancellation. I would strongly encourage you to avoid this company at ALL possible costs. I asked to speak with a supervisor, and I was sent to voicemail (I have not heard back). Again, AVOID this company at all costs--or it WILL cost you!

THESE PEOPLE ARE THE WORTH I HAVE EVER HAD THE UNFORTUNATE DISPLASURE TO DEAL WITH. I SPOKED WITH GLORIA CASILLAS A SUPERVISOR, SHE IS JUST THE WORSE THERE. I REQUESTED A CREDIT SINCE THESE JACKASSES CHARGED ME FOR A YEAR AFTER I CANCELED AND GOT CONFIRMATION FROM MY CLUB THAT ACCOUNT WAS CANCELED. THESE MONSTERS KEEP THE CREDIT CARDS INFORMATION AND CONTINUE TO CHARGE OR THEY WOULD USE TACTICS LIKE STOP FOR 3 MONTHS AND THEN START CHARGING AGAIN THEY HAVE NO LIMITS OF HOW FAR THEY WOULD GO FOR MONEY. IS A HORRIBLE COMPANY . I WAS PROMISED A CHECK BACK WHICH WAS NEVER RECEIVE. IT S BEEN 3 MONTHS I AM CALLING FOR A CLASS ACTION LAWSUIT AGAIN THIS CO, WAKE UP EVERYONE THIS IS AMERICA, THEY CANT DO THIS AND GET AWAY WITH IT

THESE GUYS ARE USING EFT AS A WAY TO STEAL YOUR MANY, NEVER GIVE EFT TO THESE GUYS ..MOREOVER NEVER SIGNED ANY CONTRACT WITH ANY CLUB UNLESS IS MONTH TO MONTH
I SPOKEN WITH SUP OVER THERE THE BIGGEST JERKS EVER. THERE IS THIS BITCH GLORIA WHO HUNG UP ON ME . SHE IS EVIL WATCH OUT FOR THE BILLS ALSO THEY CHARGE A FEE TO MAIL THOSE ONLY COMPANY IN AMERICA WHO DOES THIS

Even though I was injured in an accident, I fulfilled the terms of my contract as it was explained to me and my friends. Now I find that asf international has continued to bill me past the expiration of that contract and to bill more than 30- days in advance. They sent the new bill after the payment date, so I am to pay for this month and the 30 days written notice. I have printed their cancellation and will make the payment to avoid damaging my excellent credit rating.

I plan to return to the gym for the last month for which I was forced to pay. Why waste even more money? While I am there, I plan to discuss this situation with all the people I know at the gym and warn them before they, too, become victims. I have no plan to tell them what to do. They are intelligent individuals and can make the decision appropriate for their situations.

Anyone reading this - If you are considering a gym membership for yourself or as a gift. Check with the gym before obligating your self to financial slavery with these criminals.

Seen hundreds of complaints on google and this web site..

Bottom line, I gave my gym 30 days notice in August 08 with a copy of my new lease and moving bill.
Sept was to be the last withdrawl, In Oct there was a withdrawl in the name of ASF International, not my gyms name. I bank canceled payment and I contacted ASF, The customer service rep stated they had no notice to cancel my membership ( But remember they changed the way they depted my account) she said to fax info over to the cancel dept, A few weeks later I get a notice that THEY denied the cancelation because I did not send it on their form and must keep paying dues until they approve. to make it easy i sent the balance due plus they cancel form and 2 weeks later they stated they have not recieved it yet, So I must resend a new check plus past due cost also...

So before you sign up with any fitness company nation wide or local, see who their billing company is and then search the web for complaints or complaments