Upon recently moving to Chicago, I was thrilled to receive an Aveda coupon in the mail for 50% off a coloring. So, I called my Aveda Concepts Salon that I go to, to book an appointmnet, thrilled to be receiving a discount in these tough times. After receiving the treatment, I went up to leave and presented the coupon (which the coupon instructions said to present at departure). The girl checking me out however, promotly informed me that they were no longer accepting the coupon because they "accidentally" sent out too many. I was not granted my %50 off (so I paid $150 instead of $75), or given any free product, but instead was told by the store manager there was nothing they could do. My recommendation for this company is that if you don't want people to use coupons then don't send out coupons. duh!