We purchased a living room and dining room set from Ashley. The living room set was a sectional. They said the wedge would be delayed a day or two but they could deliver the living room love seats the next week. After receiving them, we decided that the measurements that we had taken in the store were incorrect and instead of two loveseats, we could use one love seat and one sofa to make the sectional. I called Ashley's and informed that it had been 7 days and they have a 3-day exchange policy. I explained I still didn't have the whole set and that I had spent over $3, 000 with them. They refused to exchange. I told them I would take the floor model; they refused to exchange. They then told me that the wedge that was supposed to be delivered 2 days ago, would not be delivered until next week. I should have known they were not reputable when they started changing the price on the cleaning insurance for the set. It started at a couple of hundred and they kept lowering the price, finally offering to take $70 off my total if I would pay $25 for the insurance. Shady, Shady, Shady...