I bought an entire living room set and a king size mattress from them about a year and a half ago. Everything has been great, haven't had too many problems until recently. A while back,I noticed a hole in my coffee table. There was a pile of fine dust piled up just outside of this tiny hole.
I figured it was some kind of bug,sprayed it with bathroom cleaner and waited. A few days later, same thing,more dust coming out of this hole.
Sprayed it with some more potent stuff and it went away. I kept checking once a month for more holes but couldn't find any. Well, now I am moving and on a very detailed inspection,there are many of these holes. All "active" as they keep having these dust pile build up. I finally do an online search and find out its what they call a powderpost beetle. Seems they live in wood in a larvae stage for several years and the only way you know that you have them is when they "wake up" they start making these exit holes to push out the powdered excrement from them eating your furniture. So basically, I bought these bugs when I bought the furniture. The college websites say they talk 1 to 3 years to hatch. Imagine that, I am smack dab in the middle of that window. Of coarse now I am calling Ashley's asking them what they are gonna do about it. They are saying "well, how do we know these bugs didn't get in there from your home?" Well, my house is built on a prairie where no such things exist naturaly,and none of my other wood furniture exhibit these signs.
Anyhow, they are denying any responsibility. What a bunch of crooks. Beware if you buy ANYTHING made of wood from these guys. Its probably full of critters!!! Anything I can do?