I have been enrolled in the diploma program for a little over 3 years now after leaving public school after my freshman year. I was in an expensive program with Ashworth for most of those 3 years and finally, I switched programs to get my lessons done sooner. I had been paying on the expensive one for 3 years. So when I switched to the cheap program, I had a large credit of about $1400. I asked about how I could obtain the credit, which spurred an investigation into my account. I was told I'd get a call back. I waited and called and waited some more. The last time I called (3rd or 4th time), I was informed that they sent me an e-mail days before, but they didn't. My e-mail address had never changed the whole 3 years I was there, yet somehow, after all the other e-mails they sent, this one didn't make it. Apparently the e-mail stated that I wasn't eligible for all of MY money that I paid in because I had been there more than a year. What's even funnier is that, during the investigation, I had to have a book overnighted. That took about $35 from my credit. The amount they debited wasn't the original $1400 which would've made me owe the shipping charge. It was the amount afterwards, which just shows that they don't want to give money away that they don't legally have to. If anyone has any input on this, I'd sure appreciate it. Thanks.