Dear Sir/Madam,
This is how onlinenic.com makes money by breaching not only his own contract but also the uniform domain policy regarding domain fees .
your attention is more than appreciated .
Asia It Com Network.
Shahram Azin
Dear Sir/Madam,
First the all I am very happy for the client who can resolve this issue so There were being five e-mails sent due to issue with clients domain austro-pro.com while our company is being targeted by two other clients which registered domain through us with onlinenic.com sending spam and hacking server .
but! regarding the austro-pro.com
all communication between us and clients are being sent to your company as appear on below within dates 19/22 jun/2010 expect that I called client by myself three times but we have not received any payment !
The client paid us to renew the domain on 22/jun/2010 and I tried to renew on 12:30 am 23/jun not even one day past however! I informed the onlinic.com by e-mail and we have got from onlinenic.com that we have sent several e-mail reminder to client to renew but got no payment, today I found within a few hours after he paid us to renew his domain that you removed the domain access from our account to another reseller and it was being renewed !
Looking to all e-mails shows the timely manner of our company's action !( 5 -mails on two days )
How could anyone renew a domain without getting paid ?
How many hours passed since he paid and you removed teh domain from our account ? not even one day !
I am happy for him that he can get his site but! your action to renew the domain is not only against our contract but also the breach of Domain name policy regarding domain payment fees !
Uniform Domain Name Policy ( fees ) !
With this regard and since I have serious concern now that your company may try to renew even the domain that cause spam and hack our server I will try to contact ICANN and Internic to inform them as well as to inform my clients about this issue in advance and few other webmasters .
list of those domains and documentation regarding spam and hack provided to your support online chat !
Asia It Com Network Co., Ltd.
820/20 Soi 60 Pracha Uthit
Thung Khru - Bangkok
Tel:662-873-6641 begin_of_the_skype_highlighting 662-873-6641 end_of_the_skype_highlighting
Fax:662-8736643