spect maintenance was called out to fix my shower. They couldn't fix the problem the first time so a second appointment was made which they failed to show up for. I had called to find out that the Plumber was sick. I then was forced to use them again as I didn't have any other plumbers on hand.

The second time the Engineer came in to fix my shower cartridge, which I thought he had only to find out that when I went to use my shower later that day, I couldn't regulate the hot and cold water therefore they were called back for a 3rd time to fix what they should've had done the second time. They then proceeded to charge me for the visit, even though I didn't sign anything.

Aspect Maintenance also damaged the floor of my shower, they obviously dropped a tool and chip the tiling - this was done the 3rd visit and when questioned about this it was denied.

Overall I found then to be rude, argumentative and not very professional and will never use them again. Furthermore the account manager I dealt with should brush up on her customer service skills.

Absolutely appalling