My payment date is on the 8th of every month. I pay on line if I am close to the date. (The charge is $10.00 to use your own access) Otherwise, I mail the payment which incurs no fees. This month, I attempted to make a payment on line. I had trouble with their website when I tried to enter the payment into the system. The payment never registered or gave me a confirmation e-mail, so I tried to process it again. It gave me a payment date of 11/16 and a confirmation e-mail. I sent the company an e-mail to let them know to take the payment immediately and not on the 16th as the system had given me. They not only took that payment, but they took another payment from my bank account. When I wrote to them about it, they said they could not return my money. I wrote them back and told them I was going to report them to the BBB of Georgia as well as to the Attorney General's office in Georgia. They closed my account and said that the business was going to Compu-Credit and new cards would be issued. That never happened; so I'm complaining about the company. How dare they tell me they will not return a payment that is not due to them. They are only due one payment; just one! They over charge you to make the payment and I think they are fraudulent.

HI MI NAME IS DINAE HARRIS AND I DO NOT OWN A ASPEN CREDIT CARD BUT IT'S ON MY CREDIT REPORT THAT I OWE $600. AND I WOULD LIKE TO DISPUTE THAT CHARGE I CALLED THE COMPANY AND GAVE THEM MY SOCIAL SECURITY NUMBER AND THEY TOLD ME I'M NOT IN THE SYSTEM AND THAT I DONT HAVE AN ACCOUNT WITH THEM SO CAN SOME ONE FIXED THAT PROBLEM AND GIVE ME A CALL AT 609-312-2227. THANK YOU