I'm faithful card user of Aspen.. As been for years. I understand since Nov 2009, maybe sooner then that. the card was closed out. I'm unsure to why.. But there are still Monthly Account Maintenance Fee's being added to my card Every month.. and I'm unable to use it.. I dont think its fair that I'm being charged fees when I'm WAY under my balance and cant use my card, Not because of anything I have done. But because Aspen themselfs closed it out.
I'm making more then my minimun payments every month to try to close out the blanace. So I can open another ACTIVE credit card.
But Aspen is charging me these fees. when I cant even use the card.
I have tried to call to talk to someone about this numerous times. and cant get anyone. Its been unseccuessful.
I will take this to a higher level. If I need to, I dont think its right to charge a credit card these fee's when the credit card company themselves closed out the card.. I'm a one income family, and I make my bills on time every month. Its nice to have a credit card in case of emergencies. and Aspen is making it harder for me to pay this off. It would not be a problem if I could still use the card. I understand the fees. But in this case... the card is closed. Not because of anything I did.. But because of Aspen themself's.. THIS IS NOT RIGHT... Please Look into and explain to me WHY these Fees are being added to my balance every month as if I was using it, When my card is not active for me to use do to Aspen..