Astar Travel
| 5 stars | | (0) |
|---|
| 4 stars | | (0) |
|---|
| 3 stars | | (0) |
|---|
| 2 stars | | (0) |
|---|
| 1 stars | | (28) |
|---|
|
Category: Travel
Contact Information
United States
|
Astar Travel Reviews
|
anonymos
January 7, 2009
holiday con
I am in england and have had the same calls for the last few days, today i answerd only to be told that i had only won a 2 week holiday to orlando florida, bahamas, las vegas. Startin with 6 nights in orlando with 2 adult passes for 2 days at universal studios along with 2 tickets to city walk then on to fort lauderdale for 3 days and to leave from there for a 3 night cruise to nassau with a added $2.99 tax fee. They even threw in a additional 2 nights in las vegas all for the grand price of £686 ($998) for 4 people. They gave me their address details in Tampa Florida then asked if i would be submitting visa or mastercard details, i played along and told them visa but i did not have my card on me (i dont actually have any credit card) the woman on the phone said that she could process everything with a purchess reciept if i had 1 on me or if anyone else i was with had a card i could use which shows how keen they are to get money, told them no and they said they will call back in 30min needless to say i never answered that call. This seems to b a scam in everyway how they manage to get away with it i dont no. BE CAREFUL THEY ARE NOT TO BE TRUSTED.
|
|
|
August 11, 2008
no customer service
In spite of their printed cancellation policy, ASTAR will not refund any amount of a reservation. Their printed policy says that they will refund, minus a $25 fee, up to 30 days prior to travel. When our trip fell apart, they would not honor this.
|
|
|
August 6, 2008
Ripped off
I received a phone call from Astar travel telling me i had won a two week holiday to florida and the bahamas but was asked to pay a nominal fee of £349 from my visa. I was told a few details but that all details would be e-mailed to me and a copy sent in mail. I thought this was all legitimate but two weeks on i have not received anything. I looked the company up on the internet and found all these complaints from people about them which leaves me to believe i have been ripped off alon with a lot of other people worldwide.
|
|
|
August 2, 2008
No refunds - Scam Artists
Was contacted by telephone with the false illusion that I had won some holiday. Later found out that no I had not won anything but had a chance of a lifetime opportunity to purchase a travel package for $998. The customer service was great and helpful. Later I decided I did not want the package and asked for the money I had paid. This is when the tones changed from sarcasm, patronising and yelling. You cannot make a complaint when you telephone because they wont transfer you anywhere. You do not get refunds even though it is not in the terms and conditions or explained to you over the phone that you can only get a refund within a set timeframe of purchasing the product (Florida laws).
I am still trying to get my money back from these scam artists. Once they have your payment you will be ignored, yelled out and given every excuse for not refunding money owed. They are scam artists selling travel that is well below budget standards.
Take my advice. No buy into this package or you too will regret it - have tried emailing and telephoning. Now they just ignore my emails. Will continue filing my complaints and making sure that unsuspecting buyers dont fall into the same trap that I did.
Good Luck.
Wellington
New Zealand
|
|
|
May 15, 2008
Ripped off!
Received phone call on 16th May 2008 at 9.20 a.m. from Florida U.S.A. saying that I had won a holiday to Florida for four adults staying at the Radison Hotel for seven nights and then about going for a cruise and she went on and on and on about how lucky I was and how I just had to give them my credit card details and they would take 998.00 US and finally convinced me to go through with it. They then said they would email me within 15 minutes to confirm all these details and that I would receive a package within next 2 weeks. Needless to say there was no email and so had bad gut feeling and went on to ring my bank and put stop on my card.
I then got on net and found that yes this was a scam and I had been ripped off by these dirty mongrels.
|
|
|
April 7, 2008
I have been robbed!
I was rung at 6.30 a.m recently by a Marketing agent asking me-very forcibly-to buy aTravel package for 4 people staying 7 days in Orlando at the Radisson Hotel, a hire car for 7 days and then on to Daytona for 3 days. Included were trips to Disneyland, Universal Studios, The Space center etc. I think this was called Act 62-998 package. It sounded a very good deal and I gave my Mastercard details and the charge of $998 US was recorded as paid on March 20 and processed on the 23rd March at a conversion rate of .7925 (NZ $1259.31 plus an offshore margin of NZ$28.33 making a total of NZ$ 1287.64. An optional extra was a cruise to the Bahamas for 3 days at a cost per person of $US 249I was told that I could take the trip any time in the next 18 months but had to give 45 days notice of travel dates to enable hotel bookings to be made. Another optional extra was a 3 day stopover at Las Vegas built no price was mentioned. I sent an e-mail to Astar Travel asking a series of questions. They asked me to ring them but I said they could answer my queries bye-mail. I did not get a reply.I was told the tickets and vouchers would arrive here in about a fortnight. The agent refused to allow me to confer with my wife that day-she was still asleep when he rang-I almost hung up but decided finally to accept the deal. After reading some of the complaints I am very worried that this could be a scam.
|
|
|
December 3, 2007
Fraud and cheating company!
On friday, the 30th of november I received a phone call, telling me that I won a trip to florida for 4 peoples to go to disney land with a cruise (I don't remember all the details of the cruise). They told me that the total cost is normally $5000 but I will only have to pay $998 If I which to accept this wonderful trip. They told me they will send me the tickets within 10 or 15 days, that I have 18 months to choose the date of my trip but I just have to advise them 45 days before the trip. Then they asked me the detail of my credit card for security but I refuse to give them the numbers at the back of my credit card.
On monday the 3rd I saw an e mail confirmation (sent on the 1st of december) telling: thank you for your purchase! see under their exact answer:
Purchase Information
You have authorized the following to billed to the provided credit card.
Date: 11/30/2007 1:51:09 PM
Credit Card: ****************
Approval #: 1639886181
Amount Billed: 998.00
You have purchased our ACT62-998 package.
On first: I never made any purchase, they phoned me to tell me that I won a trip.
On second: I never gave them all my credit card details.
On third: If they could took $998 on my bank account it means they have been searching to find out the details on the back of my credit card. How do you call this???
Fortunately, I phoned to my bank on friday night to ask them If it was dangerous that I gave the details on the front of my credit card. They told me that the best to do was to block my credit card, and this is what I did straight away. I will have more informations tomorrow and if they tried to take $998.00 on my bank account I will bring an action against astar.
|
|
|
November 28, 2007
Unauthorized billing!
Late Oct.2007 received a phone call;caller was happy to announce me that I won a free of charge journey to the USA, etc, etc. Had to give my personal data to prepare the paperwork and also my creditcard, without this would not be enabled to make the journey. No problem to give it since they did not ask my secret code. One hour later, I felt unhappy regarding the credit card and phoned BBC to stop the card on the phone with them, I asked them to check if inappropriate uses of the card had taken place lately: their answer was negative.
Now, receiving my monthly invoice, there was onlu one payment listed: US Dollar 998 for Astar Travel! I have contacted my bankers at once and asked for refund. I never signed any paper allowing this payment!
|
|
RECENTLY UPDATED REVIEWS
Taxi To Heathrow & Heathrow Taxi Transfers
Digital Marketing and Company Formation Services UAE | SEO and PPC Marketing
Escort ladyluck Frankfurt
Bulk SMS Gateway in UAE | Best Bulk SMS Service In UAE
REQUESTED REVIEWS
REVIEWS BY CATEGORY
|
