AT & T dissolved their system "Voice Mail Plus" without any notification to consumers. At least not me. This was a simple, stand alone, residential voice mail system for 11.95 a month, where you could call in for your messages. A week ago today, I called in to find a message that I could not access the line. I could not contact AT & T until Monday, during office hours, and the nightmare begins... In the end, I spoke to 30 (counted and have AT & T ID's #'s on each conversation) trying to get my number back to a new, "upgraded" system, to no avail. No one seemed to know what was happening, and no one could offer anything more to me than "so sorry about that. we have to issue you a new number on the upgraded "unified messaging system". All well and good if it that line wasn't what I used for my personal side business. Thousands of dollars in printing lost due to the loss of that number. I was seriously on the phone for almost 20 HOURS, on hold for 30-45 minutes at a time, often disconnected to start over, and in the end, all any techinician, supervisor, headquarters, etc... could tell me was "I don't know why we can't port in your old number, ... it just isn't working". I am beyond rage. I have lost not only thousands of $$$ in printed materials but also any orders from customers who use that line. It is gross negligence beyond belief. I will follow this as far as I can. What I am the most upset about is that there was no notification to the customer to make arrangements in advance. Several documented AT & T employees I spoke with willingly gave me their names and ID numbers saying that they even, never received notification and it was a huge "blunder" on AT & T's part. Some were AT & T customers themselves and not notified and are going to other vendors. I am on the list of followers in their path. Incredible incompetence.