Word to the wise: AVOID AT&T U-VERSE AT ALL COST! It is very tempting due to the price and bundled package, but you will be sorry if you fall for it. They seem to be spending a lot on advertising - probably to try to replace the customers they are losing due to there terrible product and customer service. As long as they can get new customers through advertising at a greater rate than customers dropping, they are not interested helping existing customers who have issues with their product - This is a fact, and if you are on this board reading this it is probably too late - because you are probably already ticked at them. I have personally wasted dozens of hours of my time on the phone with them troubleshooting THEIR ISSUES and they don't seem to care, and won't schedule repair help. My specific complaint today is regarding the TV service digitizing and freezing (this is the fourth time in about 6 months), and trying to solve the problem with an automated voice robot over the phone. Avoid this product for one simple reason: when it comes to customer service AT&T U-verse has decided that their time is much more valuable than yours, and that you will waste at least 2 hours of your time to get 10 minutes of ACTUAL productive, problem solving help from them.