We have been trying to get At&t u-verse installed in my home since last year. We have made numerous appointments and to this day no one has come out. Some of the appointments have been 10/14, 20, 21, 26, 2009 and 11/5/09, 12/28/09 and 1/13/10 to name a few. Each time I have called, the rep from At&t tell me the problem is solved and nothing happens. They say DSL has to be disconnected, an appoinytment is set up, but nothing happens. When I call I've been transferred all over the place with no resolution. No one seems to know what to do. I've asked for supervisors, then I'm either transferred or disconnected. Then I have to start all over again explaining the problem. I am a patient person, but this is the extreme. I have been on the phone all day today and hopefully something can be resolved.