AT&T has a horrible customer service. We cancelled the service and they owed us the money to be refunded. A lady with name Mellissa promised that she will refund the money. Never got refund, Instead they kept on charging us for next two months and kept claiming that we have not cancelled one of the three numbers we had. After numerous hold and talking to four people (Natelie, Alma, Tom Gossin, Daniella laymen), they still not buzz even though we had not used that phon for last six months at all! They just kept repeating like a broken record the same thing that number was not cancelled (it was!!). They again connected me to customer service, and after another 20 minutes wait the call got dropped (shame on them)
Customers be aware, AT&T is a cheat, dishonest company with extremely poor customer service. I will recommend everyone AGAINST any AT&T service.
Drop them before they cheat you!!