Bought a prepaid AT&T phone, followed activation instructions in the phone's instructions, received a text message back that activation FAILED and I should call the toll free number go to att.com/mygophone to activate. I went to the website but that webpage has no activation forms or links. The only links relating to account management is login or register. So I tried to register, the registration form asks for the phone number. Phone number?? Where do I get this phone number when the new phone isn't activated and there is no number yet? Another activation step FAILED. Next step I called AT&T toll free number, the machine answers and gives two options "If it's an existing account press this", "If you want to refill your prepaid phone press that". Where is the option for activation of a new phone?? After pressing every number in desperation I ended up getting transfered to a live person, I thought finally I'll get this stupid phone activated. 30 minutes on the phone and AT&T could not activate the phone themselves. They got it activated in billing system and some other system but not in some third system that makes the damn thing work. I was told to wait an hour and it would work. Well 8 hours later and phone still doesn't work. AT&T your wireless network is retarded, your website is retarded, and your phone support is retarded. After googling how to activate your prepaid phone I found a link where I could enter the phones id and activate it. Funny that I had to use a search engine to find that activation page instead of being directed to that page from the text message you told me to go to. After following instruction on activation page it says success and gave me login info and phone number. Tried logging on to my new account and it says sorry this account invalid contact customer service. Phone still doesn't work. All attempts to activate the GoPhone failed. You are the worst service provider in the world AT&T!