We tried to get internet service from AT&T, after three months of them giving us the run around we cancelled the service since they never hooked it up. AT&T has the worst customer service out of any company we have ever had to deal with, which is unfortunate for us since we need internet service for the online college courses that we take. The crappy part of this whole ordeal is that they are the only ones who provide the service in are area. That makes things on us very difficult since all our classes are online. Basically, after three months of bending over backwards, missing several days of work due to them supposedly going to send a technician out, which they never did, five appointments later, we just had them cancel the service we never got. Then we get a bill from a collection agency from something we never received, that is why we are contesting the bill, and we still do not have internet service.

I signed up for wireless internet service (DSL). I was told at the time I purchased the router, for $100, that I would get a rebate in the form of a gift card for $50. I've called more than once and no one seems to able to track anything down. Each time I call I talk to 10 different people each giving me different numbers to call and different people to talk to, it gets real old. All I want is my rebate.