AT&T Reward Center
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Category: Websites
Contact Information 2135 W. Falmouth Ave., Anaheim Hills, California, United States
Phone number: 1714-774-2125
[email protected]
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AT&T Reward Center Reviews
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ScottShipps
November 7, 2010
Failure to deliver rebates (+$100)
The rebate my Mother has been confirmed on is for $100, and was to be sent September... it is November!
My $100 rebate should have been able to be confirmed and their online system fails on my ID input.
I have called them 3- times in 3-months.
I paid for this moldem with the condition that I got my $$$ back in the form of this bogus 'rebate'
This DSL service pays them up front for their modem with a promise [in writing] that I will get it back in the form of a VISA card, and AT&T has failed at every step to deliver on two different accounts.
Do I smell a Class-Action Law Suit?!!
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Wub
May 12, 2010
Poor service and response
I received a reward card to cover my expense for breaking a contract to switch to AT&T. I used half o fthe car right away and waited until the last day before expiration to use the remainder. Unfortunately, the card (worth $43 by this time) was declined because it was expired (even though it didn't expire until one day later according to AT&T).
I called customer service and they initially said that it was my fault because
A. I used the card after expiration (I did not)
B. I didn't enter the expiration correctly (The declination came from an automated pay machine at a gas station and I wasn't asked for the expiration)
and finally,
C. I didn't call customer service immediately (I tried, they were closed)
I was finally offered a new card for the remainder of my reward which was appropriate in my mind. There were fees however totalling $17 for reissue. While $17 isn't a large amount of money, it is terrible policiy that the service agent couldn't waive this fee. I'm now remembering why I was reluctant to switch to AT&T in the first place.
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Estelle Amador
January 4, 2009
I was promised $50.00 for signing on
For signing up I was to get $50.00. I never received my $50.00. If I don't receive it by the end of January, I will cancel AT&T accounts.
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