Bellsouth for years has had free personal web pages for those who subscribe to their DSL services. Suddenly they have discontinued ALL tech support for the personal web pages. I spent two hours on the phone trying to get some help because I suddenly couldn't ftp files to my website. Nobody could help -- nobody! Finally some guy with Verio (who handles their paid website hosting) told me the tech support for personal web pages had been discontinued. And he couldn't even give me an address or phone number so I could write or call with my complaint. I think it's time I switched my phone service.