AT&T/Direct Tv

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Category: Entertainment

Contact Information
United States

AT&T/Direct Tv Reviews

overpaying americans November 7, 2010
24 hour cancelation period
I signed up for internet service & direct tv. However at&t had an inability to hook my service even while everyone on my street has the internet service. So I called to state that I wanted to cancel my app. The person on the line said they were at&t/direct tv and not to worry about a thing that as of my call the account has been canceled. So I was going to use a local provider but direct tv insisted I would be liable for a two year contract. I tried to explain that I talk to an at&t/direct rep. but direct tv said they were not the same company and that I did not call within the time period. Every time I called someone would answer at&t direct tv. I think this is misleading and wrong.
StrongVar September 7, 2010
Billed for much higher amount
After 12 years with WOW cable we decided to bundle and take advantage of a special offer with AT&T/Direct TV. We called and were told about rebates that they processed for us and a gift card we were to get. The first bill was a SHOCKER- no credits or rebates were given, no gift card either. We have to call AT & T for one thing and Direct TV for another. I was dropped twice on a transferred call to the cancellation dept. We haven't had the service a complete month and they want $440.00 to cancel . Shame on you AT& T/Direct TV. Will make it a point to tell folks not to do business with you.

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