Atlantis Resort

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Category: Travel

Contact Information
United States

Atlantis Resort Reviews

KatG5 July 5, 2010
Worst place in the WORLD to vacation
Well where do begin. From the moment we landed our luggage disappeared. We finally got I two days later with some stuff missing. When I call the airport to file a complaint the man said "oh come on man, that can happen anywhere you go" he basically said it was my fault for putting my camera in a check-in luggage.

Next, I have never met such rude, incompetent people in my life. The staff at the hotel was HORRIBLE. I am so angry I can�t even write this email. First, I had my door unlocked as I was talking to the cleaning lady, a gentleman decided to come into my room to reshelf the bar, I turned and told him not to enter as my wife was in the shower, he pushed the door and literally turned his head to see my wife. I confronted him and we almost got into a fist fight, when security came, they told me to chill out and while they were walking away they started laughing at what the man did ...they thought it was funny that this perve tried to invade our privacy. I am sorry to even say this but at this point I couldn't care less...this vacation undoubtedly turned me into a RACIST!!!

Now about their casinos, on a daily basis we had a dealer make mistakes and pull our cards and take our money when we had actually won the hand, THREE TIMES we called the manager, they went to the cameras and gave us the money back and our winnings. THREE FREAKIN TIMES. At one point, my wife had a full-house against a dealers pocket pairs, she reached to kill her hands as if my wife had lost, when my wife told her to stop in a loud voice, the dealer responded "ok woman calm the fuck down" mind you, this I after the 4 such events of the dealer mistakenly taking our money when we had actually won. When we got fed up with it and asked for the manager, an older lady came and had the look on your face like she did not want to be bothered. We explained that the staff was making too many mistakes and we had to resort to camera 3 times in order to get our money back, she said "uuhhuumm" and literally just walked away :) ohhh yea this should be a movie.

They also have 15% tips automatically added...hence the staff couldnt care less about their service...

ok I'm getting upset just typing this stuff...got to go, , , one more day and Im out of here.. NEVER EVER returning to this place.

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