This Comapny has multiple phone numbers and addresses. Nothing on their web site has the correct phone number or shipping address. I finally gor through after trying several different phone number listed by other consumers on google. They gave me a different address to send my return to and you did not need a confirmation number anymore. I asked the operator about the other address and was told that they switched to another office. Asked about the other phone numbers and she said they had alot of them but she did not know the numbers. The new address is, Extreme Acaiberry, 4650 SW 51st Street, Davie, FL. 33314. The next day I called and got through again because I had to have an email address to send my return back "priority" mail. They never heard of me, in other words they did not have my name and phone number listed as buying any product. Hmmm? I got the email address anyway. Again she (the operator) stated they I did not need a confirmation number. 1-877-615-4233 is the number that was answered. For those that kept trying phone numbers and got no response or who got charged after returning products or any other grief they caused I would encourage you to report them to your attorney general in your state and the state of FLorida. Also the BBB in the state of FL. Its the only way we can get these scammers to stop. If you are wondering why they give false numbers and info? So that you will either give up in frustration and they can then charge you for not returning the product in the 15 day to include the time it took them to ship it. So you may have less then a day to decide if this product works for you and get it into the mail in time. They are pretty slick, and all of this info is in the fine print under Terms and Conditions. They count on you not to read it and if you did their back up is...give them a bunch of non working numbers and a phony address...At least they will get another $88 plus out of us. And to slap ya in the face again just for fun they will charge you a 30% administration fee because you sent it back !!! So they obviously do not have any faith in their product, they know it doesn't work but they are going to scam you anyway. Only in a America people...And the sad part about it is that THEY WILL GET AWAY WITH IT!!! FYI all the alias. Aton Solution, Extreme AcaiBerry, Acai Supreme, SFL Nutrition, LLC. All Boca Ratan and Davie Florida Addresses. Also be prepared for someone rather rude.