I am so sick and tired of dealing with ATT. Tried their combined billing and in a matter of 2 months, accrued 1300.00 in charges, and service was disconnected, my payments had been going elsewhere, once this was resolved and I was allowed to have service again on residential and cellular, seperated my bills, and began making my payments separately, when I thought all was good and calmed my anger from dealing with this morons here arises a scam..I rec'd a FREE Air Card in the mail that DID not work, finally after 4 month feud was resolved, and now 6 months after the combined biling fiasco, I get a letter from an attorney stating I owed 376.58, to which NOONE could explain to me what this account was affiliated with. I called the attorney who sent me to ATT who transferred me 12 times in a matter of 80 minutes, finally a woman was able to PULL up an account all others could not find, and she verified YES, I do owe this money, and I asked her how and she hem hawed around and finally said was an old cellular bill I had floating around from when I had combined billing, to which she did not know the cellular number, and I have had the same cellular number for 6 years. I am so confused and untrusting of ATT, I have had over 27 complaints with their billing since 2007. This is unbelievable and I am apalled people are continuing to use their incompetent support staff/service offered.

Dealing with company has been an absolute fiasco. First they never sent the equipement within the time frame they promised. When I complained, they told me they did not have the order and talked me into placing another order. A week later a service technician arrived unannounced to install a DSL line. A day later a second service technician arrived to instal another DSL line. I told him there must be some mistake as someone had already installed the line. He checked the line and left.

A day later a modum arrived. A day thereafter a second modum arrived. After much effort and over 2 hours of call time to ATT's support line, I managed to get the DSL line working. Whew! My worries were over - or so I thought!

I phoned ATT to cancel the one line, as they had obviously duplicated the order. This they confirmed and agreed to cancel the one line. About an hour later my DSL service stopped working completely. That was THREE days ago! Since then I have called them endlessly and spent a small fortune on cell phone time. As this is a business, my whole business has come to a complete halt (we also use VOIP Phones). They promised to send a technician, but he never arrived. I am at my wits end. Unfortunately I cannot get another service provider to supply service that meets our minimum speed requirements. ATT's measely 6 MBPS is barely ample, but they are all we can get where we are. I HATE this company. I will do everythinbg I can to publicize what a terrible company they are. ATT SUCKS BIG TIME!

If you live on Westgate, or Gilmore Court in Iowa City forget using ATT as a phone service carrier. The bars vary from zero to three during the course of a single call. I see neighbors walking outside in the cold trying to get a signal. I know because I am out there, also. This inside a major university city only a mile from University Hospital. They told me I would get 3G a year ago. I would be happy to get functioning voice phone service. The iPhone is nice, but it isn't worth giving up a working telephone. I end up using Skype to place calls.

I ordered Att home phone and internet and received my rewards post card and I went to the site and I could not log on. I put my billing phone number with area code and it said billing number must be ten digits and I tried it three times and the same message kept coming up and yes I made sure it was right. How weak is that I feel sorry for the guy that had to wait 30 min on hold and then got cut off.

when am i going to be able to get rebates that "att" has told me that i would be receiving long time ago .They told me it would help me pay with my bill .I haven't gotten anything, my rebates was suppose to be $250.00 where . i thougth ya'll wre better than any other company.