ATT
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Category: Business & Finances
Contact Information California, United States
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ATT Reviews
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Suzanne
December 5, 2008
Rebates
IF YOU WANT TO GET INTO ATT REWARDCENTER.COM FOR REBATES/INFOR...TYPE IN WWW.REWARDCENTER.ATT.COM / 6MONTHS I HAVE TRIED..Now I found out the correct website..This should be MOST HELPFUL to all who is havivg problems like me..
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December 4, 2008
Rewards
I was promised a $240 rebate for moving all my telecommunications to ATT. To date I have received $40 but no $200. I have called and been left on hold for long periods and then disconnected.
I have tried web site and am unable to get through.
Would really like to know what gives. Am lifetime customer of ATT's and really don't like being misled
My time is vaulable an I have already invested hours trying to get my personal business straight.
Would like a response. Wm T Sherman
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December 4, 2008
Bad service
I purchased an iPHONE on 10/09 along with APPLE CARE. I was told if anything happened to my phone I could use the apple care. ON 10/27 I was violently mugged on the street at noon-the thug got away with my iPHONE. I went to turn the service off and to buy a new phone. The rep said I would have to pay OVER $500.00 to get a new one. Any phone I wanted to purchase at ATT would be a FULL PRICE because I broke the contract when the jerk mugged me. They will not cut me a break I originally bought the iPHONE for $199.00- I would love to buy another one but just not at $500.00!
I am willing to spend more $ but $500.00 seems outrageous especially when I am the victim of a crime! Why did I buy the apple care? They made it sound like I was getting insurance! There is NO insurance with the iPHONE folks. Apple or ATT will not insure due to the high fraud rate.
The woman at the ATT store on market street in SF stated- how do I know you didn't just make a fake police report and then sell your iPHONE to a business man for $800.00 to $1, 000.00? What the heck? Oh so I would go to jail for as false police report? That is a felony! This really upsets me! I just would like to get some HELP!
ATT will not assist me at all- neither will APPLE any help is much appreciated!
I have seen a police line up and I have a police report and have been enrolled in the Caslifornia victim's of violent crime program. I have nightmares over this! The anxiety is terrible...
and yet ATT say I stole my own phone. VERY RUDE and they should be more specific to people about WHAT APPLE CARE IS! I have a useless box now that cost me $69.00.
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November 29, 2008
job offer rescinded
I have some personal news that i wanted to share with you, a cousin of mine applied for a position with att, went through the whole process of testing, interviewing, background check and drug testing. even got a job offer from the att staffing associate, my cousin was also given the starting date and how much was the salary.they even told my cousin to call the current work and give them a notice.my cousin quit the job and was getting all prepared to start at att.
well! 2 days after the election, someone from att staffing called my cousin and told my cousin that due to "business reasons" and decisions made from the top. the job offer is no longer valid and has been rescinded. you can imagine the horrible scenario, my cousin had quit the job my cousin was working at and now att annuled the job offer.this is so wrong because you can't play with people's lives like that. my cousin went through the WHOLE process and invested a month of time to test, interview and went through drug testing and background, and in a split second, they just decided that due to some reasons, they were just going to forego and take back the job offer and destroy people's lives like that!!! i'm very sure and positive that my cousin was not the only personn around the country applying for a job and got offered the position to later on have it rescinded.
to make matter worse, after hearing the crushing news, the att staffing associate apologized to my cousin saying that they were sorry and very embarrassed about the situation but it was out of their control and they had to call around and announce the bad news to everyone who were offered a job. my cousin called the previous company to get the job back and found out it was already filled.
having to feed a family of 4 with 2 small kids. my cousin was now jobless and morally and physically crushed.with no job and money coming in, and no unemployment benefit(since my cousin just quit the job. my cousin just commited suicide last thursday,
our economy is already in very bad shape and thousands and thousand of families are on the street, because of att's greed, they've not only put a family on the street but also took someone's live. i spoked to the spouse and there is definitely a lawsuit coming out of this. our whole family is completely shattered by this. GREAT JOB ATT!!! you have suceeded at putting more American families on the street
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November 19, 2008
Free $50.00 Gift Card
Was told by Diane in August, 2008, I would be receiving a postcard to return to ATT for a free $50.00 Visa Gift card since I changed to a different service to save me money and have never received the postcard or any other information about the free gift card. I was told it would be up to 4 to 6 weeks. As you can see it has been over that time limit and no one at ATT can give me any information except to go on line to the reward center and see about the gift card and post card I have yet to receive.
Please let me know what I need to do about this situation. Also my phone rate went down one month due to an error on the long distance charges and this month, it went up also $20.00 because I was told by Mario my new rate had yet to take affect. Please advise me as to what I need to do to get this situation taken care of or I may have to cancel my phone service with ATT and just use my cell phone in the future.
Thank you,
Jackie Winningham (918-599-8277 786 3)
(918-599-8277
1803 South Jackson, Apt. 27E
Tulsa, OK 74107
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November 12, 2008
ATT-Uverde
Signed up for Uverse. Good price. However, they happily left me without phone service for over a week. A kindly tech told me how to connect via the new tower or I would not have had service for an even longer period. Numerous disconnects by service department without call backs. I spent approx. 325 minutes on my cell phone and an additional 2.5 hours on a friends land line. Virtually no service! The mantra is " we value you as a customer. I am sorry for the problem." But no service. Finally had it removed but not without further problems. Run away.
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November 12, 2008
Never got promised $100.00 reward when I signed up for ATT U-Verse
When the two ATT reps signed me up for U-Verse they said I was going to be sent a $100.00 credit slip (reward). I never got it. I called and was told it was going to be sent but it took 4 weeks. I signed up on Sept. 11th or so. I still haven't received it. Is this some kind of a scam to get you to sign up and hopefully forget the reward? They don't forget to send a bill. I want my $100.00 credit.
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November 7, 2008
Rebate
I was told if I updated my DSL to an even faster speed that I would be able to come to website www.att.com/rewardcenter and enter my area code and phone # I would be signed up for a $50.00 Visa gift card that I would receive within so many days. But this website does not have the form I needed to sign up for this card.
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October 30, 2008
no rewards center
You sent me something in the mail urging me to go to
http://www.att.com/rewardcenter
There is no such site! Please advise what is correct.
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October 27, 2008
rebates
I was talked into switching my phone and computer services by an unsolicited call with the promise of rebates and low pricing. I am now paying almost double what I was with WOW and have gotten nothing but a runaround and empty promises from everyone I have talked to. They say the rebates keep coming back to them as undeliverable, but I have no problem getting junk mail and offers from them daily. To make matters worse, I have now been told because they have my bank info, they will continue billing me even if I cancel their service until a one year period has passed. Stay away from this company! If I did this to people I would be in jail!
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