Was subscribed to ringtones that i didn't know I would be charged for because it stated that it was complimentary. I was charged 9.99 on two different days and I emailed back to unsubscribe and was canceled. I never received any ringtones but was charged twice.

I am fed up with the service att wireless has offered. Their commercials are bogus and their customer service stinks. Their contract is even worse. I have between 10-15 dropped calls daily. Also, there are many times on a daily basis that I have to walk around the house or hang out the window or even worse, stand out in the cold on the front step to make or receive a phone call. I have 4 phones. The cost for the family plan with all the extras like text messaging, minutes and insurance my bill was over 400 dollars a month. That's crazy... whoever said talk is cheap... they didn't know what they were talking about. I have turned off all but one phone because I am so dissatisfied with att. My bill still hovers around $110 a month and that is totally stripped of any extras and I still have to pay 9.99 a month until my contract is up on June 30 for the 3 other phones that are not even active. I am now on my boyfriends Verizon contract and he has two phones. The bill is never more than $75 a month and I can get service everywhere. I have never had a dropped call and I don't have to stand outside or hang out my window to get reception! So, att sucks and I can't wait until my contract is up on June 30... never again att!