AT&T HAS THE WORST PRICES IN THE INDUSTRY. THEY ALSO, SHARE YOUR PERSONAL INFORMATION WITH MARKETING COMPANIES WILL CONTACT YOU, CALL YOU, HARASS YOU, AND EVEN BILL YOU EXRA CHARGES.
RESIDENTIAL AND BUSINESS RATES CAN BE BEAT BY ANY COMPETITOR. NEVER SIGN A CONTRACT WITH AT&T. THEY WILL CHARGE YOU, RAISE YOU, YELL AT YOU, HAVE BAD CUSTOMER SERVICE, AND EVEN THREATEN TO SUE YOU IF YOU TRY TO CANCEL.

Has anyone see that advertisement yet about AT@T's new service for $14.95 a month ? Stand Alone DSL. The service is nothing new actually, it was requirement mandated for them by the FCC after aquiring SBC Global. Problem is they didn't want customers to have so they didn't actually start advertising it until now. I have had the service before in 2007 and it took me the this same ringer to get, but then it was new so I chalked it up to that. Now after seeing the recent marketing promotions and adverts, I decided to take them up again on it, and see if they could connect me . Here is what happended which was almost a repeat of the exact same thing in 2007 when trying to establish dsl service.
Still waiting for dsl service in New Oleans metro neighborhood. Original Date was given from online order of 8/12/2010. Around the 13th I eagerly hooked up my modem, and no dsl sync . I remoted in to modem to look at log file, no dsl sync ( IE no service), checked pots line outside, not syc from test jack outside house ( this is the MPOE to the house so as any dsl tech would tell you, that means no service). I called for about a week straight 24-30 calls, seriously ! Each call round 1-2hours of explaining the same thing over and over and over and over and over again, and they kept insisting it was a problem with my modem ect, even thought I myself am a dsl tech and have proven this was not the case. Finally they did a test after the 24th call and verified just as I had said that there was no sync to my line. I was then given a new date of 8/24 because they had to do some work in my area. That date came and went and repeated the same incident of me calling and explaining the same thing over and over and over to about 24-25 different people from Inda. and finally, they sent an ATT tech out who wanted to come inside and look at my modem ! I directed him outside to the pots line and he hooked up his laptop to the test jack and confirmed, yes you guessed it ! NO FU**ING sync ! !!!And these jerks were going to bill me for this !!!When the problem was clearly on their side !!! So then I was told by this tech that they would make repairs on ATT side and I would be notified when DSL was available at my location and I could connect my modem . Well its now 10/03/2010, I have been calling about every few days or so, and nothign is still being done . This is ridiculous . If it wasnt for cable internet I would have been out of service for almost 2 months. ATT is the worst most horrible serice, their Iphones are overmarketing garbage their service is beyone unreasonably horrible, their techs are newbies without a clue, they should just die out and let real ISP's come in an take over the DSL market, so people can actually get service.

DSL service started going out in July. Spent hours on the phone with customer tech and they sent three technicians out. Still not fixed and I get a bill with an 85.00 charge for repair work.

One month later, still no internet and hours spent on phone with customer service and missed work. I cancelled out of frustration. I received another bill, called them and they insisted I never cancelled.

Lesson: Get a confirmation number beginning with a "D" from the rep if you cancel. Otherwise, they will keep your account active and you'll have to go through the entire process again.

I will never do business with ATT ...EVER. Nothing but headaches.

Trying to get phone replaced by AT&T after it was stolen. Wanted a replacement for what I had (3 GS 16 gb). Told I had to upgrade iPhone 4. NO iPhones available in the Cape Girardeau, MO store although was told some phones would be available on Tuesday. Told I would be called at 9:00. at 11:00, I tried to call the local store. No answer...for 45 minutes! Finally left work to go to their location. Was told they were "busy" which would have been easier to believe had I not spotted 3 technicians taking some type of break out by the dumpster behind their building.

The website of AT&T to talk to a real, live person is next to impossible. Had a poor experience along the same lines back in July when DISH Network was installed by AT&T resulting in wrong equipment being installed and 14 different phone calls over two days being made.

can not find any busness to take rebate cards