I was told by a sales rep that I would receive 2 checks in the amount of 100.00 each and a visa gift card for signing up for the three bundle package so far Ive received 1 check in the amount of 100.00 I was also told 4 receivers would be part of the package I ordered, installation was free the amount fot billing wouldnt change (it has) that the amount wouldnt be prorated because the billing began the day of installation and this price was the price until I request a changenot true the amount remains the same for 6months so beware of sales reps. Sad to say its almost safer to order on line a tleast you will have a written confirmation. Its hard to reach the location where this rep works because of the many call centers for this company BEWARE!!!