My experience has vetted 1 tech out of 5 who has the snap to be working as a tech. Few if any at ATT Uverse has any idea what they are talking about regarding the technical side of fiber optic delivered TV and internet. The fiber optic cable stops at a hub in some unknown location and then everything splits from their via whatever material they choose to use. At the house you get whatever the contractor decides to run into your house. Then a year or so later a tech comes into work on a problem and says that sure is a cheap cable coming into the house.
Connections outside corroded. Boxes failed. Modems wear out. All of this was bad enough and we should have known from the beginning. It took them over two weeks to get us set up and working. Then another two weeks to work out the bugs.

Microsoft had its blue screen of death, but Uverse has its orange screen of regret. "Orange" you glad you chose ATT.
Nope!!