ATT wireless sold me a lemon used phone (LG Neon) with a scramble image issue on the screen, from the start. This was a drop off package from the ATT that left outside my house. When I got home, open the box and found the scramble image issue when power up the phone. Didn’t call in because I was able to fix the issue by remove the battery and put it back in.
When it happened again at the third time, I called in, talked with five people for over two hours without remedy. They stated the phone is void warranty due to contaminate liquid indicator has been activated. I was clear with ATT, the phone was not been closed to any humidity, water, and take to bathroom. In addition, I stated it was exactly the same issue of scramble image from the first day of the week I received the phone. They told me, I supposed to contact ATT when I received the contaminated liquid indicator phone. I asked them how to determine when there is no liquid presented and no instruction stated if you see a small red spot on the back of the phone, then contact ATT. They have no answer and asked me to upgrade with two more years contract…

Beware of the ATT scams and always contact ATT first, even your phone is working, to see where is the liquid indicator located, to be sure it is not active or your phone will be voided, even, if it is a lemon product from ATT.

Talked about it, I will disconnect all my services (Home phones, Internets, and wirelesses) with ATT because they are not stand behind their products, bad customer support, and try to scam me with two more years’ contract for a new line.