YOU HAVE AN EMPLOYEE NAMED >STEVEN BURTCH<, , THAT IS NOT DOING HIS JOB, , HE IS INSTEAD TANNING AT APOLLO TAN ON BROWN DEER ROAD, BROWNDEER..AND WORKING ON THERE COMPUTERS ON YOUR COMPANY TIME.. THEY ALSO HAD SALON DOWN ON WISCONSIN AVE, , THAT HE SPENT HOURS IN THERE JUST TALKING TO THE OWNER WHICH HE WANTS TO GO OUT WITH...DURING WORK HOURS HANGING OUT AT THE OWNERS ( CHERYL SADOWSKI) HOME DURING THIS TIME, HE SHOULD BE IN THE FIELD TENDING TO HIS WORK YOU HIRED HIM FOR... IF YOU DONT BELIEVE THIS, , FOLLOW HIM SOME DAY, , AND YOULL SEE. THERE ARE PEOPLE DIEING TO GET A JOB LIKE HIS AND THE PAY HE GETS, , BUT HE IS USING YOUR COMPANY TO DRAW A PAYCHECK AND DOING SIDE WORK ON YOUR TIME!!! iF NOTHING IS DONE ABOUT IT, IM REPORTING IT TO T.V. INVESTAATION DEPT, , AND YOULL SEE IT ON THE NEWS, , AND WILL NOT LOOK GOOD FOR YOUR COMPANY...ITS A SHAME YOU CAN HIRE PEOPLE LIKE THIS AND PAY THEM A VERY GOOD SALARY, WITH BENIFITS, , AND THEY DO NOTHING FOR YOUR COMPANY, BUT LEAK OFF AND MAKE OTHER MONEY ON YOUR TIME... I WILL WAIT 5 DAYS TILL I REPORT IT TO T.V. IN MILWAUKKEE, AND HAVE THEM FOLOW UP ON IT... HERE YOU RAISE OUR PRICES ON PHONE, ECT, , TO GIVE IT TO EMPLOYEES THAT HAVE NO RIGHT MAKING THE MONEY THEY DO AS THEY RIPE YOU(ATT) OFF!

we were promised 300+ dollars for switching all of our services from comcast to att.We have received a check for only a hundred dollars, Why promise some thing and not full fill the promise?Had I known what i know now I would never have changed services.If this is the wayyou operate I will certainly changeback when I possibly can.This is a very disappointing to say the least.
. Bob Booth

ATT.com promises consumers a DSL modem rebate of $49.99 with purchase of modem with DSL service on their website. This rebate is still offered on att.com to residential customers as of Jan. 2008. However, it is impossible to get the rebate form for the modem.

My first rebate form request was the end of November 2007, just after setting up my DSL line. I was assured by a customer care agent that I would receive a postcard rebate form in the mail soon. After waiting a week, I contacted customer care again regarding the rebate, I was told the rebate form was shipped with my modem. When I said I never receive the form, I was told again to "wait" for the postcard in the mail. December 2007, I contacted the rebate hotline (877) 258-1427. The rebate "specialist" said that ATT no longer use rebate postcards as of Sept. 2007! Then she offered to send a rebate form in the mail.

As of Jan. 2008 I have yet to receive my rebate form for the modem. Att should have all rebate forms available for download on their website. However, att.com chooses to rip off consumers by making the rebate process difficult and time consuming.