att/direct tv

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Category: Services

Contact Information
Overland Park, Kansas, United States

att/direct tv Reviews

toni franc January 24, 2010

misleading services

Everytime I called ATT about new service I got different prices, rebates, discounts, etc. They pride themseleves on confusing the perspective kill untill exhaustion. After feeling like I was buying a new car, I finally took one of the packages (hoping it wouldn't change before installation) and scheduled as the first appointment. I received about five calls from 8:00 AM to 1:00 PM saying he was around the corner, in broken English. My corner is not that long. After reading complaints on your site coupled with lies already in progress, I will not be taking Direct TV service or any other services from Att bundle "savings". When a company cannot tell time that is a bad sign. They should call it Att Blunder's savings. New buyers BEWARE!!! Thanks Complaints Board for the SAVE!
Ms. T

Disapointed at Orian December 30, 2009

service/on demand

Upon my arrival to the Overland Park Area, my experience with AT&T/Direct TV has been horible!!!NEVER before have I seen such incompatance.They installed my service on 12/07/2009 and sixteen customer service representatives, seven supervisors, and four technisions later I now am able to enjoy ON-DEMAND. There was no departmental comunication what so ever.I was passed around from department to department for THREE WEEKS!Mind you this is one of the leaders in internet services.The complex in which I decided to relocate to has a contract with these idiots.So I had no other choice but to continue to explain my delima repeatedly over and over again!Only to have been passed back an forth between AT&T an Direct TV!I would suggest to anyone considering a cable/internet service NEVER to USE either of these companies.If they can't comunicate with each other to solve any given problem, how in the world can they help new customers!