this company is by far the worst company around, we are forced to use their service in our apartment community with no other options!! they charge 168.78 for a package dish network charges 120.00 per mo for. cant get local hd but they charge for it, they charged for 3 reconnect fees when the service was never off they dont take payments for service except for mail check by phone which they never run check so you get late charges and then they say your check bounced. had proof from bank they never sent check in and they said tuff, the only other way to pay them is western union which costs 13.99 to do. what a company fcc does not regulate them so who does they are crooks stay away. if anybody has same problem we will be getting an attorney to sue them if interested email [email protected]