We contacted Au Pair in America to help us find an Au Pair. We were so excited at the thought of bringing a girl into our family who could teach our children another language and help with the children so I could take classes one night a week. This experience was one of the worst nightmares we have ever been through. After being "matched" with this girl from Germany, we started the process (they could not get our 8000.00 fast enough) and began corresponding with this girl. We all fell in love with her immediately, she said all the right things to us, including that she had experience caring for children with autism. LIE! After insisting she come two weeks earlier than planned, we agreed. We spend hundreds of dollars on her room, took her shopping, let her go wherever she wanted with our car, she decided in the first three days that she was not close enough to her friends, and wanted a more wealthy family. She would constantly stay on her computer, neglect the children, take un-earned time off, sleep late and generally had a terrible attitude. Not once did she play with my one year old, and she left my non-verbal three year old alone outside and he wandered into our neighbors yard. They were so concerned because she wouldn't answer the door that they called the police. It was so traumatic for the kids, my nine year old is still upset. The local coordinator took THREE HOURS to get to us, which is against the law, the local coordinator needs to be at the host home in 45 minutes of an emergency or urgent matter. The Au Pair left that night and we never heard from her again. We found out she has been placed with another family in New Jersey, and are horrified that she was not sent back to Germany. She would take the kids out of their car seats and set them down and just turn around...in a parking lot. We had to threaten to call the Attorney General's office to get someone to return our phone calls. I am heartbroken over this experience.