I bought a brand new 2003 Audi Allroad in October of 2002 from Carrera Motors in Bend, Oregon. I have meticulously had my car serviced and repaired as needed and suggested by Audi. I have recently had some new problems with reverse in my car. I took it to an Audi Dealership and had them do their 100 point inspection. After no relief from this effort I took it to another Audi Licensed Mechanic in my area. He took the pan off the transmission and didn’t find and metal pieces or failing parts so continued to service the transmission. After this did not remedy the problem his profession opinion was to replace the transmission at a cost of about $6, 000. He also let me know that for all purposes my car is a 2002. My car has an “EYK” transmission code which is a 2002 transmission. And that the 2002 transmission has a much higher failure rate than a 2003. I have replaced other parts on my car, all have been 2002 parts. Also, and most importantly, my car was manufactured in 07/02. In order to give my car a 2003 year it must have been manufactured in 09 (September) or later in 2002.

I feel this 2002 car was misrepresented to me as a 2003. It was fraudulent practice to sell me this 2002 car as a 2003 for approximately $6, 000 more than a 2002 would have been at the time. Especially with one of the main component in this car, the transmission, being the inferior 2002 transmission. ZF recognized the aluminum drum in the 2002 transmission as unreliable and replaced it with a better build metal material in the 2003 model. Which I do no have in my “2003” Audi.

I recognize it was 8 years ago that I bought this car and it is now out of warranty. But I would not, in any way, know what were 2002 or 2003 parts until they needed to be replaced. I could only rely on the professionals that were selling me the car and the contracts and paperwork that were signed.

I talked to an Audi Information Specialist on October 28th. She would only inform me that I HAVE to take it to an Audi Dealership before Audi would consider helping me under “Goodwill Parameters”. Which means I have to spend more money to diagnosis my car again with no promise of any help from Audi. I talked to Vance Istifo on October 29th a Supervisor of Customer Relations. He told me the same thing, he said I had to show my “loyalty” to Audi before they would consider helping me. (This from a man who works for Audi and just bought a Jeep.)