I am an aupair that want to extend for a year, my DS2019 was approved. Due to circumstances I decided to extend with a new family and preferably in the Greater Chicago area. According to my aupairroom advice I can do it and Aupaircare will do the best they can to place me in a specific area. I received one family from that area, but they never came back to me or phone as they said they would. I received a few others, but all from far away. Needless to say I told them that I prefer to go to Chicago. But time was getting closer (you get 5 weeks) and with the half way looming I contacted customercare at Aupaircare. I got an email telling no one in Chicago will have me. So I phoned (at leat now I have a name) and she told me she blocked my profile to HF's in the rest of the country but cannot finf anybody in my preferred area. On this new I asked why she did not contacted me < but she told me that I must either match within the next 10 days or go home. Hust like that. I said that I am willing to match in another part of the USA as they do not have any families in the Greater Chicago area. THat was on the 12 January. I ask to please find me another family. This was the last communication I received. Nothing more. I am in this country, my hands are tied down as I do not have access to their host family list. I am start advertising privately now and see if I can find a family. I just want to say I completed my first year successfully, I had no complaints from my family and I do not have anything on a bad record. I am fighting a loosing battle. The service to the aupairs are absolutely shocking.