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Mahonj
January 29, 2011
Aurora Employee Stole Jewelry out of my window
In the summer of 2008, an Aurora employee, while painting a window on the side of my house, removed the screen while my wife was out, reached in and rifled through a free-standing jewelry box next to the window. He got away with $5000 worth of gold jewelry. The only reason we even noticed it missing is that an old earring that my wife hadn't worn for many years was found in the driveway by me. I thought nothing of it but brought it in the house. My wife asked me where I got it, and I told her it was on the ground outside. When she went upstairs and checked her jewelry box, she screamed! We filed a police report. Detectives went to to Aurora's office in Northboro, MA. But it could not be proven that any Aurora employee had taken the jewelry. All I can say is that it was definitely an Aurora employee who took the jewelry, but they would never admit it, nor did they offer any compensation for it. All of the employees on their crew are foreigners, and I suspect not legal citizens of this country. If you hire these people, you need to watch them closely while they are on your property. The paint job they did wasn't bad, but I later found that they simply painted over some pretty rotted wood. I asked them to replace any rot beforehand and I would pay the extra money for the work. They chose to just paint over it. Never again!
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Ken
August 25, 2010
Poor paint job
In July 2007 I hired Aurora Exterior Painting to paint my house in Marlboro, MA. I had been very specific about the Benjamin Moore color I selected that is listed on the Benjamin site for EXTERIOR and INTERIOR. I bought a 3oz sample and told them to use that color.
It sounds simple enough but after they painted the house it didnt match according to myself and 3 other people that looked at it. I asked them why they didnt compare to be sure before they started to paint but no reasonable answer was given. To me it seemed sloppy and not managed well. I told them to try matching again and still there were problems. They used the excuse that it was an interior color! They were supposed to know that ahead of time if it was an issue...very sloppy. The Benjamin Moore site specified very clearly it was an exterior/interior color.
Finally, they told me to get the correct color at the paint store, which I did on the FIRST TRY! Then they tried to charge me for a 3rd coat to put it on! I told them no way so I agreed to pay only $500 extra for the added value of an extra coat. Frankly I just wanted them done and gone!
For the final bill they tried to overcharge for some carpentry work which they reduced upon my request. I felt as though I had to keep an eye on them every minute.
To make matters worse the paint had begun to peel quite a bit on different areas of the house after only about 27 months! After haggling with the owner over this he offered a mere pittance of $135 for me to get it fixed...GIMME A BREAK!
I told them I will hire someone to fix it and recover the true cost in court. Stay tuned!
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