We purchase a house in 2006 and in 2008 we apply for the loan modification program, they had us on trial pmts for 3 to 4 months and they did this 3 times...they are still unable to help us...i received a letter 3 wks ago stating that we dont qualify for the MAKING HOME AFFORDABLE program because of exessive forbearance that they will see if they can qualify us for the traditional modification (inhouse program) they had me like this for the past 2 yrs now i have not been making the pmts for the mortgage for about 1 yr now...quite honestly they do not care for their customers they are greedy. Everytime i ask whos the private investor they cant provide me with such simple information, when i asked whos the CEO to write a complaint letter same ans. cant provide that info is private, when i asked whos the executors name i mean this people are trained so dumb that they think that we customers cant get information online...Im ready to write letters to the governor, senator, congressman, and evern the president...!
Today I called Aurora to check stat on my mod and i was told that they are requesting new docs...i mean who are they kidding!! Please we all need to get together do something go to a news channel or something public...! Im not giving up thats for sure!

I too have been screwed by Aurora, I started dealing with them in 2008, BEFORE I had any late payments, after following the forbearance procedure, which is make the payment amount that they give you for 3 months and then you are supposed to have a "MODIFICATION", which lasted 1 year at the higher payments, I was told I did not send in the correct paper work, I told them I have all Fed x slips that the paperwork was received and who signed for it, I was told that there was NO PROOF that I had sent anything in the Fed X envelope. I was mortified that this is how they handle business. Aurora just runs you in circles until you GIVE UP. I hope that SOMEHOW we can SUE them, this is crazy, where is our government NOW that we need them to step up and deal with the ongoing disaster that is happening to ANYONE who has to deal with this incompetent company !!!

My mortgage was bought by Aurora Loan Services from Sovereign Bank a few months ago. I pay my monthly mortgage online at the company's website. My mortgage is paid on the day due, since that is the day I am paid, and is directly debited from my bank account. However, Aurora has sent me a statement showing me as two months late. When I finally got a human being in the Customer Service department, the representative claimed that my payments were made after the cutoff time for the day, 7:00p.m. Mountain time, which means that I would be making my payments after 9:00p.m. my time. I certainly do not pay bills in the late evening! So far, the company hasn't tried to report me to the credit rating agencies for making late payments, but I do NOT trust Aurora!

Aurora loans have another company so call buy your home.yes and you are still living in it they sell it up from under you then they say you abandon the home.there be some one that will come to your home ring your doorbell our knock then if you answer they say they have the wrong address then in a couple of weeks you will receive court papers make sure you go to court but you have to make sure you keep up with the court dates because aurora loans are going to try to go to court without you so the can get a judgement on you and you will not know anything.next thing you know they have change the locks on your house they will go in your house.and put stuff on your windows saying you abandon you home.but make sure you look at your court papers.they are going to say some crazy stuff.in my case they said i was a white male brown hair brown eyes weight 190 lbs and i did not give them no problems when they gave the court papers to me.boy did they mess up I'm a black male brown black hair brown eyes and i weigh almost 300 lbs boy did they mess up our what.then i started having problems with my account at my bank.wonder whats going on all of a sudden pay day loans started showing up on my accounts one is called east side lenders and the other day a new one showed up its called four season loan.i have never got a payday loan from either one of these business's.then all of a sudden aurora loans call me now remind you i haven't heard from aurora loans in almost a year.now they are calling?believe me people aurora loans are not going to do nothing for you but give you the run around then take your home from you.they lie to the better business bureau.they tell them they offer you a modification but you never received anything .they give them this bogus modified paper that you never get they say the put it in the mail but why would you put important modification paper's in the mail i thought you FedEx them.all they are doing is putting you off so they can sell your home from under you you will come home to a house that the locks have been changed believe me i know.i did everything they wanted me to do.but every time it changed.then nothings going to be right with the paperwork.then someones going to come to your house ring the doorbell if you answer there going to have the wrong house that the people that's getting your house for aurora loans then your going to be at work our wherever and your going to come home to a locked house believe me.then your going to get calls from aurora loan be careful.

I contacted Aurora for an reinstatement I had already sent in $5000 on 12/23/2010 then I received the reinstatment on Jan 7, 2011 It said to be date of the letter it was $8314.33 and on the 7th i sent the additional amount then on the 10th called & was told they refunded the $5000 i should go pick it up I called told by western union to come on 13th go and they gave me the money I resent it again called they said now we sent 3314.33 back so now I have to wait to receive that and now are telling me I owe $8579.33. when the quote said as the date of this letter ur reinstatment is $8314.33 through jan 27 2011 and now are saying no it was a different amount. Now I have to wait for western union to receive the money and meanwhile what if they send the $5000 back again? I am really confused they are just making me run around when i've already sent in the funds.here's what the letter had said dated 01/07/2011

The amount to reinstate the above referenced loan as of the date of this letter only is: $8, 314.33

The amount to reinstate the above referenced loan as of 1/27/2011 is as follows:

Payments from 6/1/2010 : $6, 049.60

Late Charges : $81.98

Advances : $328.50

Foreclosure Fees and Costs : $2, 299.25

Total Amount Due $8, 759.33