Austins Affordable Autos
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Category: Automotive
Contact Information Vancouver, Washington, United States
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Austins Affordable Autos Reviews
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tammylawerence
June 13, 2011
nothing
This is a great dealership. they have never done me wrong in the 2 years i have been buying from this dealership. i totally reccomend this dealership to anyone. they are terrific. So many selections that you will never be disappointed.
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Henry Supporter
May 31, 2011
Matt Austin Creepy Fat Old Con Humiliates Himself Repeatedly and Pays for the Privilege!
Matt Austin New Low IQ SCAM ALERT!
Not only did Matt Ignorant Austin write 300+ obviously fake, duplicated, child like lies about himself and his business... but he PAID people to help him prove he is a liar. In one WEEK!
Funnier still, his week long expensive obsession, while he wasn't selling any cars, racked Matt Austins obvious misdeeds up to #1 in google, so THE DUMB ASS HAS PAID TO ADVERTISE HIS OWN STUPIDITY. Even when this was pointed out he JUST KEPT GOING. What are you going to do now loser?
What did the dumb ass think? That when people saw 300+ reviews in a WEEK which sounded like a retarded two year old made them up, they'd go, "Oh that place is so wonderful?" What he DID do was embarrassingly prove HIMSELF to not only be a liar but a MORON for making it so OBVIOUS.
Now, I understand he;s only big in the gut, but if he tries to comprehend WHAT A COMPLETE OBVIOUS ASS he's made of himself IN PUBLIC, TO ALL THE PEOPLE IN THE INDUSTRY, HIS STAFF, CUSTOMERS, THE REGULATORS, ANY COURTS OR HUMAN BEING WITH AN IQ OVER 80 that will be an intellectual breakthrough.
...and the sweetest thing is that he did it to himself, and the sweeter thing is at some point he's going to PAY PEOPLE to do it again because Matt Austin has NO IMPULSE CONTROL. Matt Austin is not only BI POLAR but a CONVICTED CAREER CRIMINAL with a 25 page, 20+ year history that the whole world can download.
Now, be a good little dumb ass and go nuts again on the review sites like we knew you would the first time, so we can all have another laugh at you. How many days can you hold out? One, Two, Three?
100'S OF FAKE REVIEWS!!! -
First, Read his 20+ year 20+ page criminal record for yourself its right here.
**** REMOVE THE [ ] FROM [COM] BELOW FIRST *****
** Link Deleted ***
There are over 300 fake, duplicate positive reviews written in blocks of 10 and 20 and on 05-28 a "pinocchio" sized 100+ on one day! Absurd! Check the date stamps I'm not kidding!!! WTF??!! They follow real customer complaints that "disappear". It's not just here its insider pages, Yahoo reviews and a few other smaller sites.
Not selling any cars are we?
Here's what will happen. The owner, Matt Austin will take your trade in and finance you. When you have nearly paid it off and / or fixed it up, he'll 86 you from the property, or tell you its ok to pay late verbally, or tell you he can't take your payment because the card machine's not working today etc etc
Then he will repo your car and lie about it, threaten you and re-sell your car illegally. Sometimes cars are sold three and four times.
Even if you pay cash, they frequently pull the fuse on the engine warning light, air bag light or put very little fuel in the cars so the "test drive" is very short, make up excuses not to go on the freeway. Small time dealerships like Austins Affordable Autos get the left overs at auctions that the big dealers didn't want. These cars come from a pool of unwanted cars people traded in because they were sh*t, and he ends up with the left over sh*t the other dealers didn't want and triestrys to cover up the defects, inflate the price and sell it. To YOU.
Its a huge risk buying a car like that and the horror stories keep mounting and getting deleted.
This is what the deleted reviews are about and this is why I'm warning you all. They are bad people with evil in their hearts and the type of ex-cons you feel uneasy around. The fat guy with skinny legs is Matt Austin. Fortunately he's almost broke so we won't have to put up with the scum anymore. If I can save just one person by writing this it was worth it.
Check out the other negative reviews as they have detail on Matts extensive criminal history, ways you can fight repo, picketing, flyers, complaints to the attorney general, free alternate means of dispute resolution and your rights!!!
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Henry Supporter
May 31, 2011
Matt Austin Creepy Fat Old Con Humiliates Himself Repeatedly - The Five Star Fool
Matt Austin Creepy Fat Old Con Humiliates Himself Repeatedly
by Matt Hides in the Office at Citysearch
Matt Austin New Low IQ SCAM ALERT!
Not only did Matt Ignorant Austin write 300+ obviously fake, duplicated, child like lies about himself and his business... but he PAID people to help him prove he is a liar. In one WEEK!
Funnier still, his week long expensive obsession, while he wasn't selling any cars, racked Matt Austins obvious misdeeds up to #1 in google, so THE DUMB ASS HAS PAID TO ADVERTISE HIS OWN STUPIDITY. Even when this was pointed out he JUST KEPT GOING. What are you going to do now loser?
What did the dumb ass think? That when people saw 300+ reviews in a WEEK which sounded like a retarded two year old made them up, they'd go, "Oh that place is so wonderful?" What he DID do was embarrassingly prove HIMSELF to not only be a liar but a MORON for making it so OBVIOUS.
Now, I understand he;s only big in the gut, but if he tries to comprehend WHAT A COMPLETE OBVIOUS ASS he's made of himself IN PUBLIC, TO ALL THE PEOPLE IN THE INDUSTRY, HIS STAFF, CUSTOMERS, THE REGULATORS, ANY COURTS OR HUMAN BEING WITH AN IQ OVER 80 that will be an intellectual breakthrough.
...and the sweetest thing is that he did it to himself, and the sweeter thing is at some point he's going to PAY PEOPLE to do it again because Matt Austin has NO IMPULSE CONTROL. Matt Austin is not only BI POLAR but a CONVICTED CAREER CRIMINAL with a 25 page, 20+ year history that the whole world can download.
Now, be a good little dumb ass and go nuts again on the review sites like we knew you would the first time, so we can all have another laugh at you. How many days can you hold out? One, Two, Three?
100'S OF FAKE REVIEWS!!! -
First, Read his 20+ year 20+ page criminal record for yourself its right here.
**** REMOVE THE [ ] FROM [COM] BELOW FIRST *****
4shared.[COM]/document/j-6wOtDX/Matt_the_Common_Violent_Crimin
There are over 300 fake, duplicate positive reviews written in blocks of 10 and 20 and on 05-28 a "pinocchio" sized 100+ on one day! Absurd! Check the date stamps I'm not kidding!!! WTF??!! They follow real customer complaints that "disappear". It's not just here its insider pages, Yahoo reviews and a few other smaller sites.
Not selling any cars are we?
Here's what will happen. The owner, Matt Austin will take your trade in and finance you. When you have nearly paid it off and / or fixed it up, he'll 86 you from the property, or tell you its ok to pay late verbally, or tell you he can't take your payment because the card machine's not working today etc etc
Then he will repo your car and lie about it, threaten you and re-sell your car illegally. Sometimes cars are sold three and four times.
Even if you pay cash, they frequently pull the fuse on the engine warning light, air bag light or put very little fuel in the cars so the "test drive" is very short, make up excuses not to go on the freeway. Small time dealerships like Austins Affordable Autos get the left overs at auctions that the big dealers didn't want. These cars come from a pool of unwanted cars people traded in because they were sh*t, and he ends up with the left over sh*t the other dealers didn't want and triestrys to cover up the defects, inflate the price and sell it. To YOU.
Its a huge risk buying a car like that and the horror stories keep mounting and getting deleted.
This is what the deleted reviews are about and this is why I'm warning you all. They are bad people with evil in their hearts and the type of ex-cons you feel uneasy around. The fat guy with skinny legs is Matt Austin. Fortunately he's almost broke so we won't have to put up with the scum anymore. If I can save just one person by writing this it was worth it.
Check out the other negative reviews as they have detail on Matts extensive criminal history, ways you can fight repo, picketing, flyers, complaints to the attorney general, free alternate means of dispute resolution and your rights!!!
helpful (0) not helpful (0) comment
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Henry Supporter
May 30, 2011
Matthew Austin Worst Horrible Vomit Experience Imaginable
The word is creepy old fat man. Creepy. Girls, do you ever get the creepy old fat man vibe? This is the epicenter.
MATT, THE 55 YEAR OLD FAT VERY “CREEPY ” OWNER REMOVED MY POST. SO HERE IT IS AGAIN. BEFORE HE REMOVED IT, HE TRIED TO “EXPLAIN” IT BY SAYING A HOT 19 YEAR OLD (ME) WOULD NOT “MARRY” THIS DISGUSTING OLD MAN, I’D WORKED THERE TWO DAYS AND FLED. I THINK HE IS ALSO MENTALLY ILL. VERY, VERY, CREEPY.
NEVER WORK HERE, EVERRRR!
Horrible, perverted, unprofessional place. I am a 19 year old female who was hired for a receptionist position in march of 2011, my very first day on the job…the owner “matt” said that he hired me because I am sexy and hott and blondeand have a “thick ass”….and told me he ONLY hires hott young blondes, who are 10′s. he also hired two other blondes that same week before me supposedly, but they quit on their second day, I had asked why, matt told me it was because he told one of the girls she had a nice ass and so she was very uncomfortable, and quit as well as the other girl. I did not know this until I started working there. he was VERY unprofessional, foul mouthed, RACIST, perverted, sexist, and very angry. I was so unbelievably uncomfortable, also because I was the only female in the entire office…he told me it was because they need someone sexy to look at all day. he had also asked me to drive with him in his car to the bank, he started talking to me about how he HATES blacks, hispanics and any other race other than whites. he also said that he used to fight alot and beat up police officers and was in prison for almost killing a man, and lost millions of dallars because of a vicious custody battle he is in with his ex playmate wife, he also told me he got a stripper pregnant and had a child with her. when I got into his car he said I’m a “10″, and if I weren’t he wouldn’t have let me in his car, he told me hes very superficial, racist and gets what he wants. I was then asked to go pick up mail from the post office for him….I left and never came back. he then called me several times and left a very rude voicemail on my phone. PLEASE DONT EVER WORK HERE. THEY LIE ..STEAL…AND TREAT PEOPLE SO BADLY. I HOPE THEY GET SHUT DOWN.
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Epic Fake Review Fail
May 30, 2011
Matt Austin SCAM!! Dumbly Displaying Dishonesty with 100's in ONE F**ING week!
05/23/11
Worst Dealership in Vancouver WA
If you want someone to lie to you and play games. Austin's Affordable autos & Matthew Austin the Criminal is the place for you. I have never experienced salesmen as rude as the ones at Austin's or a manager as creepy as Matt Austin. The manager there will lie to you and then try and scam you. Do not go here to by a car.
One trick they like to do is to get your vehicle registration. Then if you do not buy a car. They attempt to keep it. So you have to return to get it.
Again never go here. Its like buying a car from Satan.
These scammers are writing good reviews about themselves
Their dishonest employees are trying to skew the reviews by writing great reviews about themselves.
This tactic of treating customers like idiots is going to backfire. Customers were not born yesterday and they can see through this bull-crap
I have been to this dealership, and I will never do business with them again.
They must be desperate to write all these good reviews about themselves...
Maybe if they tried a little courtesy and good customer service, all the customers they have p*ssed off may give them a second chance - but Matt Austin the Criminal is too mentally ill to do anything like that.
Dishonest, money grabbing, no customer service
Employees are writing bogus reviews
The vast majority of the 5-star reviews appear to be written by Matt Austin the ex-con and his crew of ex-con employees.
To listen to them you'd think your in a different kind of brothel on drugs not a sh*tty small time car yard with crappy junk cars they are trying to unload.
This is just a taste of the dishonesty you're going to find when you visit this dealership. Good luck. At least one person there can write the most basic english some of the time is the best I can say for these self outing morons.
Completely Fake reviews!!!
First of all I went there just to test drive a potential car, not to buy one. A salesman there who I won't name, because I'm not 100% sure of his name I'm so angry and I don't want to slander the innocent, not because he dont deserve it, was really pushy and rude. He was inexperienced and said he was new, he couldn't answer questions I had about the car I was interested in. He tried to sell me a 3k car for 6k! I can tell you, he wasn't fooling me. I did my research and I knew more about the car than he did which is pretty sad. All these reviews with 5 stars are lies. Don't be fooled.
A very deluded dealership that would write their own crap
Sad, obviously the employees write their own reviews. And you can tell when they rave - normal people don't talk like that! . "Oh so and so was great! So and so gave me a good deal! So and so was very helpful" NO ONE EVER HAS A GREAT EXPERIENCE AT A DEALERSHIP, IT IS NEVER A PLEASANT TIME! Stupid retards!!!
D" for Dumb, Dishonest Desperate & Dodgy
I would give them stars in hell, or "zero stars" if I could
Who is going to believe 200 "5 star" ratings in the past MONTH!!! . These are obviously being written by the moron owner Matt Austin Ex Con after his little 3.5 year stint in prison and his ex-con crew he hired when he got out - all the actual sales people who fought his bipolar ranting when he was in Prison threw in the towel when he came back to "run" (into the ground) what was already a failing business - they just sold off the other lot they had and the owners house has been foreclosed on. He's not taking his pills obviously - it would be sad if he wasn't an assh**le on and off them.
Just search in citysearch and you will see "5 star" reviews for ALL their dealerships
Let us be honest here. Car buyers are the most hard to please customers even when the dealer is being very honest and doing everything in their power.
These guys are so dumb that they make their dishonesty stick out like a sore thumb No wonder everyone in Vancouver buys from Portland dealerships. I will never buy anything from these morons and will never ever take a car it for service - if they even still have a service department left. i would rather drive 15 miles and go to a dealer in Portland than to deal with these dishonest morons This dishonest and immensely unpopular dealership is getting desperate, and they have hired a moron in their marketing department. So stupid that they are revealing their own dishonesty
Dishonest and Dumb
Employees faking it Bad
The vast majority of the 5-star reviews appear to be written by Austin's employees and the Ex-con Manager, Matt Austin.
...how amazingly helpful they were... gee, I wonder what's going on!
This is just a taste of the dishonesty you're going to find when you visit this dealership. Good luck.
recently went to Austin's to purchase a used car. I was met with nothing but people trying rip me off. Ive heard horror stories about shady car salesmen, but never have I had the displeasure of experiencing it myself.
I would not recommend to anyone to go to Matthew Austin's Affordable Autos. I don't understand how these people make any money to be honest will never buy a car from Austins Affordable Autos and I will tell everyone I know not to also.
Also reading over these other reviews, I would not doubt it one bit if they were written by Matt Austin or Austins Affordable Autos Employees trying to bring in business. Suspicious to say the least - what do you expect from dumb criminals who think your dumber than they are?
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Henry Supporter
May 30, 2011
Matt Austin SCAM!! Wish I had listened to the Negative Reviews - not too Late 4 U!!!
JUST DRIVE PAST THIS PLACE...what a horrible place. do not go here. got a crap car and now I am stuck with it. The cars look cheap because they are garbage. The guy might be nice to you, but only to get your money...If you go to this place just think of the cars as garbage and however many thousands of dollars you might spend is going towards a big pile of garbage... don't waste your money on trash. GO SOMEWHERE ELSE
ive done more then go by there i puke when i see that evil place hey matt i drove through with my bike you have no clue and whats funny make sure when you are selling a car make sure that you know who ur dealing with they know you and thats all k9.
04/18/11
DO NOT BUY A CAR HERE...We showed up at this car lot looking for something reliable to get my husband back and forth from work and picking up the kids. We went in and said we want something reliable, thats it, it doesn't have to be pretty or fancy or any of that just cheap and reliable. The guy said he had the perfect car that ran really well and was an awsome price... we bought this car only to find out that it is a big piece of @#$%. Now my kids have to ride in this unsafe car until we can afford to buy another one...so i guess you can go and buy a car here if you don't mind being taken advantage of, or being lied to, or hanging out with people that could obviously care less about you. Your safety or anything else that does not involve money does not matter to these people and if I were you I would go somewhere else. I did not listen to the negative reviews, but hopefully you will. Good luck.
they r rip offs read the reviews!! the good ones are the ones they write blahaha foolish after i picket on the street we will see how many cars they sell.Postings in stores flyers on poles word of mouth has much to say and i will do this till they are shut-down or get the vette back.yeah they did a bogus deal and still keeping my sons vette fn crooks, but its all good the day will come. REPENT U SINNER childsplay hope those girls sue you for everything cause we will
Matt told me he doesn't like people paying off their vehicles, because then he has nothing to take:(. And he's a thief. Im so sorry you have to deal with him. I wish he would get shut down:
10 fake reviews on the same day, cut and paste from old fakes AGAIN? 9331 OLD SKYLINE BLVD PORTLAND, OR 97231 503 515 2835 (((link redacted))) Above is his Link to his docs including 28 page criminal record
DO NOT SHOP HERE. We had been shopping all day for a car and saw mediocre material on the lot. After much searching we found a dodge neon which we fell in love with. We agreed to pay the advertised price, plus taxes, licences and fees that ensue with buying a car. The money had been withdrawn from the account, registered in our name, and the manager chose, after all was said and done and we asked for a minute to discuss a 3% surcharge on the credit card, to void the deal and return the money to the account without consulting us.
Prior to this we offered to bring in cash the following day to avoid the surcharge and the manager said that he couldn't sell the car for that price the next day and we were told to pay the 3% charge or pay an extra thousand dollars the next day. We were not given the opportunity to pay the 3% extra, the manager simply voided the transaction without asking if we were willing to pay the extra one hundred and thirty dollars. We were treated rudely and told to leave, without the car.
Shopping here will be pleasant for you only if you're willing to pay extra hidden fees and deal with an anger challenged manager that enjoys using foul language in front of children.
yes ladies do not go their and just be sure to tell everyone you know and everyone they know, he has to go down.All of them must be crooks to work for this dude.Someone called him slaggy a..good name for him.I have told many in my family and we are from this area and know alot of people this guy just does not care about anything not even about himself.He has put so much HARDSHIP on familys, single working moms, the handicapp, and hot young girls.You, anyone, please take this serious this is not a game it is all true if you r not sure what to believe go their and see for yourself.He is a grumpy pompous a**.
.LMAO come to your senses put the si* down and think clearly. It might take you awhile but you can do-it see a shrink, re-hab get help you say you are a millionaire well then pay for help dude, you need it.Yelling at your customers ..jerk who the hell do you think you are? You are very un-professional!!! take management classes too.Check-in to WESTERN HOSPITAL YOU ARE FREAK_N LOOSE CANNON READY TO BLOW!!! BLOW THIS FOR ME...
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
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Henry Supporter
May 30, 2011
Matt Austin's Mob of Mad Customers Tell it Straight
04/14/11
JUST DRIVE PAST THIS PLACE...what a horrible place. do not go here. got a crap car and now I am stuck with it. The cars look cheap because they are garbage. The guy might be nice to you, but only to get your money...If you go to this place just think of the cars as garbage and however many thousands of dollars you might spend is going towards a big pile of garbage... don't waste your money on trash. GO SOMEWHERE ELSE
ive done more then go by there i puke when i see that evil place hey matt i drove through with my bike you have no clue and whats funny make sure when you are selling a car make sure that you know who ur dealing with they know you and thats all k9.
04/18/11
DO NOT BUY A CAR HERE...We showed up at this car lot looking for something reliable to get my husband back and forth from work and picking up the kids. We went in and said we want something reliable, thats it, it doesn't have to be pretty or fancy or any of that just cheap and reliable. The guy said he had the perfect car that ran really well and was an awsome price... we bought this car only to find out that it is a big piece of @#$%. Now my kids have to ride in this unsafe car until we can afford to buy another one...so i guess you can go and buy a car here if you don't mind being taken advantage of, or being lied to, or hanging out with people that could obviously care less about you. Your safety or anything else that does not involve money does not matter to these people and if I were you I would go somewhere else. I did not listen to the negative reviews, but hopefully you will. Good luck.
they r rip offs read the reviews!! the good ones are the ones they write blahaha foolish after i picket on the street we will see how many cars they sell.Postings in stores flyers on poles word of mouth has much to say and i will do this till they are shut-down or get the vette back.yeah they did a bogus deal and still keeping my sons vette fn crooks, but its all good the day will come. REPENT U SINNER childsplay hope those girls sue you for everything cause we will
Matt told me he doesn't like people paying off their vehicles, because then he has nothing to take:(. And he's a thief. Im so sorry you have to deal with him. I wish he would get shut down:
10 fake reviews on the same day, cut and paste from old fakes AGAIN? 9331 OLD SKYLINE BLVD PORTLAND, OR 97231 503 515 2835 (w) (w) (w) .4shared(dot com)/document/j-6wOtDX/Matt_the_Common_Violent_Criminl Above is his Link to his docs including 28 page criminal record
DO NOT SHOP HERE. We had been shopping all day for a car and saw mediocre material on the lot. After much searching we found a dodge neon which we fell in love with. We agreed to pay the advertised price, plus taxes, licences and fees that ensue with buying a car. The money had been withdrawn from the account, registered in our name, and the manager chose, after all was said and done and we asked for a minute to discuss a 3% surcharge on the credit card, to void the deal and return the money to the account without consulting us. Prior to this we offered to bring in cash the following day to avoid the surcharge and the manager said that he couldn't sell the car for that price the next day and we were told to pay the 3% charge or pay an extra thousand dollars the next day. We were not given the opportunity to pay the 3% extra, the manager simply voided the transaction without asking if we were willing to pay the extra one hundred and thirty dollars. We were treated rudely and told to leave, without the car.
Shopping here will be pleasant for you only if you're willing to pay extra hidden fees and deal with an anger challenged manager that enjoys using foul language in front of children.
yes ladies do not go their and just be sure to tell everyone you know and everyone they know, he has to go down.All of them must be crooks to work for this dude.Someone called him slaggy a..good name for him.I have told many in my family and we are from this area and know alot of people this guy just does not care about anything not even about himself.He has put so much HARDSHIP on familys, single working moms, the handicapp, and hot young girls.You, anyone, please take this serious this is not a game it is all true if you r not sure what to believe go their and see for yourself.He is a grumpy pompous a**.
.LMAO come to your senses put the si* down and think clearly. It might take you awhile but you can do-it see a shrink, re-hab get help you say you are a millionaire well then pay for help dude, you need it.Yelling at your customers ..jerk who the hell do you think you are? You are very un-professional!!! take management classes too.Check-in to WESTERN HOSPITAL YOU ARE FREAK_N LOOSE CANNON READY TO BLOW!!! BLOW THIS FOR ME...
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Henry Supporter
May 29, 2011
Austins Affordble Autos Staff Picks a Fight with my Son over a..... Handshake?
Walked onto Austin motors and for me I am weary to shake hands with a car salesman due to the fact that it creates a sense of control over the buyer, so on and so forth. None the less, because I didn't shake hands with this man he forced me off of his lot and property.
Over a simple hand shake, no more. I was of course astonished to see a man who's career is to sell cars under $4000 force the only customer on the lot off due to a hand shake. He then walked back towards the store and my son, not understanding the situation that had just occurred, blurtted out an expletive and the salesman, FREDDY, approached my son with intentions to cause harm.
He was in his face as his boss, called his worker back into the store. My son is 16, not 18. I believe due to his lack of intelligence and understanding that I had $5, 500 dollars to purchase my son a car from this dealer for his first. Absolute worst experience with a car dealership in my entire existence. Please do not consider Austin motors in any way as an option to purchasing their cars, because you will receive the same treatment from the salesman as their cars; dirty, and for the salesman disrespectful.
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Angry Ripped Off Customer
May 28, 2011
Matt Austin Austins Affordable Autos Perverted Owner Sleazed on my Family
1 year ago I signed an 18 month contract at Austins Auto's on a 2000 Jeep cherokee, The initial buying experience was a nightmare, The staff at Austins (including the owner) ALL appear to have some sort of either mental or drug problem, Or who knows, maybe both!
The sticker price on My Jeep was $4, 500 I put $1, 500 down, and the same day I bought it I had to put it in the shop because it wouldn't make it off the lot! it was a fairly minor repair to make this vehicle run, so I agreed to pay for it so now in order to drive this vehicle off the lot i have put $1, 700 into this Jeep!
That was hardly the end of repairs!
the first 2 weeks into this Jeep I replaced The head gasgits, The heads, the breaks, the rotors, 4 new tires, shock towers, shocks... the list go's on... So it has been 1 year now and I have missed not 1 payment! I notified Austins that my payment would be 5 days late, And Austins said that was no problem at all, Just be prepared to pay there oh so ridiculous $20 per day late fee! so as irratated as i was that after being such a patient loyal customer I Was being treated like this, I had no choice but to agree. THEN 3 days before the day we had arranged my payment to be made Austins REPOES my car! Mind you at this point I have only 5 payments left on this jeep and thousands into it! when the repoe man shows up I was on my way to get my children from school, and they go to school out of district so it takes me nearly one hour to get to them! I was sure that there must have been some mistake! So I called to ask why they sent repoe people when they knew I had made arrangments?
The WT So called "manager on duty" wile Mr. Austin was behind bars again, Litterly Laughed! and said "it happens to be my legal right!" I was utterly shocked! I was not even a week late! AND i made arangments with them!
i started crying, not knowing how I was going to get my kids!
I begged the lady to at least let me get my kids.She said in a very snoty voice " it's not my job to care about kids!" So needless to say My husband and I were LIVID! and we went to the dealership the very next day and said we have had it with this dealership and we want a payoff amount on the vehicle, the payoff we were givin was consistent with our records.
When we came in to talk with the Mr. Austin and offer the funds, he DENIED payment and said there must be some confusion we actually owe $3, 500!!! Now tell me how that happens when 1 year ago the sticker price was $4, 500 and we haven't missed 1 payment?!
Mr. Austin blantently told us his house is in reposession and anyone who is even 1 day late is getting repoed! and apparently having a couple thousand dollars added to their contract as well! Our Jeep now sits on the Lot with a sticker price on it for $5, 999!
this is the THIRD time they have repoed that Jeep from a customer who was close to paying it off! needless to say My husband and I are taking the money we were going to use for the pay off and getting an attorney! So that is how they keep a inventory! they wait for you to be 1 day late then they repoe your car!
BE CAREFULL DON'T THROW YOUR HARD EARNED MONEY AWAY AT AUSTINS! WE WILL ALSO BE CONTACTING THE NEWS AND WE ARE IN THE WORKS OF FORMING A VERY LARGE PICITING GROUP! HOPE TO SEE YOU THERE!!! :) MR. AUSTIN YOU HAVE RIPPED OFF THE WRONG PEOPLE THIS TIME MY FRIEND! PEOPLE MIGHT LIKE TO TAKE IT IN THE ASS IN THE JOINT, BUT WE CIVILIANS DON'T TAKE IT LIKE THAT!
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Justin Hoover
May 28, 2011
Bad Smell in Austins Affordable Office - Staff Making Fun of Manager Matt Austin
Smelly Experience
To the owner / manager
I work hard for my money and expect alot in this poor economy. You should have a good look at your staff and / or your manager because they lost a potential sale.
Very weird experience. I went into this place recently as there were balloons everywhere - something like a blow up sale or blow out sale. Well, it was pretty quiet at the time and I just looked around which was cool. When I went into the little building they have there I could swear I smelt dogs (you know). So that was the first weird thing. But the weirdest thing was hearing the staff, if thats who they were frankly gossiping about some guy called Matt Austin (who must be the owner or the son or something?) and kinda cracking jokes about him. I didn't think too much about it. The receptionist asked if I was ok - she seemed really busy on the computer but bored and kept looking up at me and at the other guys.
I said I was ok because I then realized the "staff" were talking to a customer. I could hear this guy on the phone getting louder complaining about money and I got the idea he was the manager. As he got louder the receptionist looked more uncomfortable and I just left. There was shouting in the office as I left and I just hurried on down the lot and jumped on my bike again. As I went out I found this flyer printed up by someone with a beef against them and I just thought no I don't think so.
Don't know if it was just a bad day or what but I work hard for my money and I expect better service than that. I'm still looking for a car because I'm not in that much of a hurry - but I can still remember the smell. But I was looking and could have been talked into a car if the right one was presented. I had a cash deposit of $400 and could have produced more if needed. My credit is not perfect but I'm normally a good payer and have now got a regular part time job.
I just expected more. Two stasr. OK its a car yard so its pretty much just a shack on stones - I can't believe the the smell in there.
Price Range: $1, 000 - $1, 500
Recommended: No
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