This company claims to be the lowest price for car brakes, then when you order, they use a company...Centric Parts Industry in La Puente, CA. When the brakes arrive they are for the back, even though I ordered the front brakes. I had my car up on jacks with the wheels and calipers off, when I discovered that they had sent the wrong ones. I ended up buying them at a local supplier for the SAME PRICE!
Not only was that bad enough, they wanted to keep pointed the blame to me, saying I ordered them and were very difficult to finally get a return authorization, claiming they had sent it and then calling back and saying they needed additional information. What they did was try to pin the blame on me. REDICULOUS! I'm still waiting for the credit to my credit card, or I will dispute it. DON'T USE THIS COMPANY, NO MATTER HOW GOOD THEIR PRICES LOOK! THEY SUCK!

I ordered and canceled before 9:45am.

They shipped it anyway, 10 hours later. Because the item shipped I need to initiate a return, which means I have to pay for shipping. The product is 45lbs. You do the math.

Easily enough time to cancel. Their claim was that the cancellation process has several steps. I guess it takes more than 10hrs?

Why even have the process? Clearly the process cannot perform quickly enough to be effective.