Please beware of this company before you sign a contract with these people. They use intimidating collection practices and are Rated F with the BBB. This auto finance company will call your grandparents, any one they can and threaten to repossess your car after the date its due. They do not want you to send a check or money order, they prefer cash deposited directly into their account. They have came to my house 2x for a so called wellness check, although the payment was paid in full. They penalized me when they couldnt find the deposit that was placed into their bank accounts, I showed proof and receipt information and they sent repossession people to my house to intimidate me and my family. When you call their place of business Omar, Francisco, and Eddie will play games on the phone, hang up on you when you ask to speak to someone in charge, they disguise their voices, call you from their cell phones, this is so true, this is not an exaggeration. I have sent many complaints and I regret coming into contact with this company. I am sure other people are too. These people are unfamiliar with the Fair Debt Collection Practice Act. I asked the VP Eddie why he would harass me and send repossession people to my parent's home when my payment was paid in full, he refused to answer the question, he then told me I was not a consumer, I am a collection. " yes that statement did not make any sense" and is a prime example of the ignorance this company possesses. I hope other people step up and complain against this company everyone should utilize all resources and ensure to keep a paper trail on them it will be beneficial in court.

Consumer Portfolio Services customer service representatives are rude, nasty, and they don't care what they say to you. My loan payment was 7 day late and they called me every day harassing me about when I was going to send it. I was even told by one of them that if I pay my other bills on time that I could pay them. I told that representative that I didn't owe her nothing and that my agreement was with the bank. I have never miss a payment, it's only been late. I have asked them not to call me anymore, but that does not seem to deter them. There ought to be a way to file legal actions against them for harassment, because that's just what they are doing.

I originally got my auto loan through Santa Barbara savings and without any notice was transferred to CSC Logic. Last month they called me at work... believe that is illegal! I called them back, told them that they better never call me at work again. Told them the payment had been mailed and they should have gotten it. Well the next day it was taken out of my account... so that tells me that they had it all along! So now, payment has been sent and they have been calling my house starting the due date, the 27th and it was mailed and I bet they have it already and I am getting mad. Looking for another bank to transfer my loan!

I got a car loan from them in 2008 for a truck bought by a Ford Dealership . I just went looking at cars and had a paid for car..next thing I know I had a loan..dumb me going to look at cars with drugs in my system. I have alot of health issues and fell behind and then relocated..was able to hold onto the vehicle for 2 yrs..problem is, , not only was there late fee's but there were penalties too, , so when I would make a payment only $1 would go to the principal. I tallekd to a worker and she looked at my account and tried to contact headquarters cause she said it wasnt right. her boss's said too bad..they wouldnt fix it. So after having the car for 2 yrs and owing almost the full amount, , I gave it back to them. It was the source of alot of stress and depression for me, , my credits screwed but the loan didnt help my credit either even if I was in good standing. Dont deal with these people..you will get screwed ..

Fifth Third Bank will not return your State of Ohio car title when you pay off the loan. They send a "lien release" and make you pay the Ohio DMV for another title. This is not disclosed when the loan is applied for and forces additional hidden costs onto the consumer. It also makes it difficult to sell a motor vehicle if you have an outstanding loan.