Auto Lenders advertises selling select low-mileage, one owner, off-lease vehicles for "thousands below the dealers", "pre-auction prices", and a "no-hassle" (read: no negotiation; not necessary) policy. I bought a vehicle (Volvo) and sent my son (lives at home) there who bought a vehicle (Rav4); deals seemed good, inline with their concept and advertisement, and all was well. My daughter and I recently have a different experience; we buy a vehicle for what now is found to be "thousands above the dealers" and 20-25% above retail and only about 8% lower than a brand new vehicle. (I could explain if necessary)

44hrs into the deal, I try to rectify what I thought must have been an error in their pricing(their retail value is given as $20, 850 and their price is 18, 995) of this particular vehicle; I phoned and faxed (wed and thurs), and went there Friday with the facts and documentation trying to make this "right", or at least less "wrong". Seems I'm getting stonewalled telling me that they, the salesman and the finance manager, can't do anything, and the dealership manger who might be able to do something would call me Thursday, and then someone from "corporate" who can will be in touch with me Friday, then Saturday, but no, I can't call him! Well, tomorrow will be 5 days and still no one but the finance manager who can't do anything called back, last time was Saturday. Either they won't make good on a pricing error or they intentionally cheated us. Sure we could have done more research beforehand and I could be reasonable on my part, but I didn't think I had to and my daughter didn't know she should; we did rely on the fact that my and my sons previous experiences were reasonably as advertised, and depended on the salesmen assurances that this vehicle too was priced according to their policy/advertisement. This isn't

buyers remorse. My daughter likes the vehicle, but not enough to have overpaid thousands; she doesn't want the vehicle knowing she could have had comparable one for about 3.5-4K less, or a brand new one for only 2k more.

I can't see us being cheated this way.

I think a good concept may have gone "bad". And I suspect why, but that may be for another post.

I'm gonna give them until noon tomorrow, and then I explore my legal options. I'm no lawyer, but seems like misrepresentation, false and/or misleading information, and a bunch more to me!

By the way, Carfax shows this vehicle as having 2 past owners and one was a buyer I believe; more contradiction to policy/advertisement.