Automotive Warranty

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Category: Automotive

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United States

Automotive Warranty Reviews

Joann Williams March 10, 2011
Scammed & Taken
Automotive Warranty Solutions took my money and when I tried to cancel they said I would have my refund in a few weeks which never came. Now they won't even answer my calls. They owe us $1400. How stupid could I be?
Real Mad2010 March 3, 2010
Failure to honor contract
In 2008 I purchaed an aftermarket automobile warranty for my 2003 Mercedes C240. The warranty company was Fidelity Warranty Services, Inc. I had two claims that went fine. One in 2008 and one in 2009. I put in a third claim two weeks ago thru my dealer for $911.47. I am being told that Fidelity has had one of their "adjusters" review the claim and I am only entitled to $237.38. I purchased the best plan "Gold Plus" that supposedly coverys everything for 3 years 36, 000 miles. However, they have a cleaver phrase in the contract they will only cover "The failure of a covered part due to gradual redction in operating performance as a result of normal war and tear, prior to a vehicle reaching 50, 000 miles". This basically means that after 50, 000 miles absolutely nothing in the car is covered! As a result they make seat of the pants decisions after your car reaches 50, 000 miles as to what they will cover and what they won't. They even refuse to explain how they arrived at the number and if you ask to talk to a supervisor you get double talk. This is unbelievable.

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