I wanted to let your head office know how ashamed and embarrassed i am about Autopage Rink Street PE's service. My employee has had trouble with this branch which your head office has addressed but it seems that there has been no progress. She was told that her phone would be ready for collection today. We requested that her phone be dropped off at the Bridge branch as we don't want anything to do with the Rink Street branch. As she did not want to phone I the called Rink Street branch to enquire about her phone. I spoke to Aliesha which was extremely rude to me. She said that the phone was at online cellular in Newton Park. I asked her what is going to happen and she said “why don't you fetch it there" (in a rude voice).A gentleman from Head office told Chelse that she may not collect it at online cellular as Autopage has to close the transaction.

After Aliesha's question I asked her if she expects us to her their job to collect it and her response was “YOU KNOW, YOU MUST REALLY HAVE A MISERABLE LIFE". Before she could finish her sentence i cut her off & asked for the head office number. She gave me the wrong number therefore I’m logging this complaint here. As I work 30m away I went there to tell her how disgusted I was at the "customer service". When I got there everyone was sitting around as if it was a circus. The first lady I saw was Cecilia, I asked her to call this Aliesha. Aliesha came to the front desk and I told her that I was the lady that she was so rude to. Cecilia then jumped in and said yes but I am not Chelse. I said that Chelse did not want to deal with them therefore I helped out. All of a sudden this lady whom i thought was a customer because she was just loitering around shouted at me and said that Chelse was rude. I asked her who she was. She said Michelle and then went on shouting. Then again another lady on my right started going on, when I asked her who she was she said Debbie, the manager. Oh my word, how can any manager behave like that? In any case all the ladies in the store were ganging up as I was there to express the way I felt about being spoken to. I am prepared to take this matter further as I would not wish for another person to endure what I have with your Rink Street branch. I want a hand written apology delivered to my work place from Aliesha and Debbie as I work 30m from them. I have never been spoken to in that manner and want to reiterate to you what bad service that was & they give. I myself work with many customers and have attended many service excellence courses. If I ever speak to a client like that I would be well aware that my job would be on the line. I am handing this matter over to you and I am sure that you will handle it appropriately. My request is that the CEO or Managing Director. Thanks you.

I am a client of autopage. I am unable to send or receive sms's for the last four days. This happens often. They said that there was or is a problem wit the network and i must phone cell c. I phoned cell c and they said I must phone autopage. I pay for a service. Autopage said I must sort it out on my own account.they also say there must be a problem with my phone. my phone is not faulty. One minute i can send sms's 2 seconds later NOT. Autopage must sort this out by letting theit tech department call me. I have this problem often.