I have actually never done this before but am so shocked at the service I received from this company I HAD to do something. This Christmas my 6 year old nephew, Sam, wanted a remote control dune buggy. I went online and did some looking around, and ended up purchasing what looked like a really nice one from a company called AUTOTOYS. COM. They allowed me to fill out a form on the web to have it shipped to him directly to San Diego, and all was well, so I thought.

They shipped it to me instead, so I let them know about the mistake and I shipped it myself to San Diego, no big deal. They never offered anything for the mistake, but blamed me instead, saying their website does not allow different ship to addresses, even though it let me fill out the form that way.

When my nephew opened it and my brother tried to hook it up, it wouldn't work, and there were no instructions except a 1 page sheet in Chinese... hmmm not too helpful. Since there is NO NUMBER anywhere on their website and you have to file complaints via email (big red flag) I did that for the past 2 weeks with no reply from them. Well, tonight I received one... Here was what they said in response to the fact that their product does not work and has never worked: This product is sold with no warranty. That's it. No replacement is offered, nothing. Basically they have told me I am out my money and have something that has never worked.