AV Jenning

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Category: Home & Garden

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United States

AV Jenning Reviews

Logic February 23, 2011

Incompetence

Building with AV Jennings Adelaide has been a huge dissapointment. Poor quality, scheduling and communication. We had our pre-handover meeting today and they did not turn up. This is just the latest in a series of problems. E.g. they put th front door in the wrong place. I pointed it out, they investigated and responded that it was according to plan. I had to go and do the measurements myself to prove to them it was not according to plan. They just unilaterrally added 1 month to the build period, because of their poor scheduling. After a very sour letter from me to the MD, they brought it back. I will not mention all the other incidents.

Do not use AVJ Adelaide - they will spoil your home building experience.

Jason July 12, 2010

Worst customer experience ever

AV Jennings Norwood SA, terrible customer service if you expect some sort of hearing forget about it . I was given the buildings supervisors number and told to contact him directly as customer care could not help. When I couldn’t get hold of him I was told now you know what we have to put up with ! Little or no supervision of tradespersons on site leading to longer finishing times and poor workmanship despite saying that a supervisor will be on site every 3 days . Complete disregard for external building inspector’s reports even when dangerous shortcuts are made by tradespersons. Unless you escalate to the General Manager and go to the department of consumer affairs then do not expect to be listened to. Never again will I purchase or build with AV Jennings, a disaster. I am only sorry I didn’t come across this site sooner as I was unaware how bad a company they were. Do not believe anything they say.