AVELLE / Bagborroworsteal

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Category: Lifestyle

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Wisconsin, United States

AVELLE / Bagborroworsteal Reviews

notyouraverage April 4, 2011

Shadyness return policy and overcharging

They are disgusting. they sent me an email with numerous discount codes. I rented 3 bags and my grand total came to 2.28. I checked the credit card statement and noticed that they voided all discounts without contacting me and giving me the option of canceling the order so instead of charging me 2.28 they charged me 26.28. No big deal you say? Well its a huge deal to me how can you just charge me whatever you want to without my approval? You cannot after emailing them and calling they have blocked my email and phone number. I will file a dispute tomorrow after all I have the initial receipt with the total for 2.28. NEVER shop there it's not a good company besides they're bags are from 2-3 seasons ago and from what many people say the authenticity of their bags are questionable.

sad&angry customer October 16, 2009

FRAUD! PLUS WORST CUSTOMER SERVICE EVER

FRAUD! WORST CUSTOMER SERVICE! RETURN POLICY FOR OUTLET SALES DECEIVING!

I have looked at Avelle / Bagborroworsteal / Bagborroworsteal.com a dozen times before finally one day they deceived me with the "14 day return policy" they put there that you can exchange your outlet purchase if you are not happy with it. Well, the 14 day policy starts when you purchase the item and ends when the product you purchase arrive at their warehouse! Very very ridiculous! I should have read the COMPLAINTS for this company before making a purchase!

IMAGINE... I ordered a bag on Monday, I got the bag the following monday, so I only have 5 days left to return the bag (the bag must be reached their warehouse by Sunday. Who will ship on Sunday?). I called their customer service phone number and told them I am returning the bag on Thursday. They said I have to pay for shipping back. That's fine, but when they said you have to EXPEDITE the shipping return because we will NOT accept it if it arrives at our warehouse after SUNDAY.

WORST EVER! VERY DECEIVING!

KNOW WHY I WANT TO RETURN THE BAG I BOUGHT FROM AVELLE / BAGBORROWORSTEAL???

BECAUSE THEY HAVE BEEN USED (AND THEY CALLED THEM GENTLY USED!) AND THEY DID NOT CLEAN THE BAG! HOW DIRTY!

To make matters WORST... there is NO AUTHENTICITY CARDS for the GUCCI BAGS I bought... How the hell would I know if the bag is even AUTHENTIC GUCCI???

Very very bad and horrible experience with this company... PLEASE STAY AWAY!

PLEASE... THIS IS A WARNING TO EVERYONE... DO NOT BUY OR EVEN RENT in Bagborrowsteal / they recently added AVELLE to their name...

I can see a lot of other complaints from blogs and other website about them being dirty, they charge credit card unauthorized, and their customer service just SUCKS... THERE IS JUST NO GOOD THING TO SAY ABOUT THIS COMPANY... SO PLEASE STAY AWAY!

Go ahead and google "bagborroworsteal complaints" and you will see what I mean...