I ordered avesil for the introductory price of $3.95 but then decided I did not want it. I called that same day and was told that the membership had been cancelled and that I would only have to pay the $3.95 for the product I ordered and that my credit card would not be billed for any additional products. I never received the products not even the trial product that I paid for. Initially I did not pay attention to my credit card bill but it was later brought to my attention and I was charged $89.95 on one occasion and $95.90 on another occasion for a product that I never received. I called the company and was told that when a product was returned as "returned to sender" it was not the appropriate way to cancel the membership because the product went back to the post office and not to their warehouse. They were unable to tell me when and where the supposedly products were shipped to. I was also told that as of Feb 1, 2010 my membership was cancelled because the "return to sender" package made it back to the warehouse. They refused to credit my credit card account because I did not return the product the correct way. I could not make the representative understand that I could not send the product back because I never received it. It was a waste of my time trying to get the charge reversed on my credit card.

I highly caution others to beware when ordering from this company.

What a scam, the very day you order is the day your 14 day trial period starts. I ordered mine on Nov. 23, 2009, and didn't receive my shipment until Dec. 23 2009. My 14 day trial period was up on December 7th.

When I called customer service, they offered to extend the trial until
December 12th. Maybe my math is bad, but that's only 10 days.

I think they are so slow about shipping so even if you cancel they can still charge you $89.95 plus shipping.

Here is what they say in their cancellation email:

We have received your cancellation. You will no longer receive shipments of Avesil.

Please read the information below for instructions on how to complete your cancellation.

If you’d like to keep your remaining supply of Avesil, simply do nothing and enjoy the cumulative benefits of the product. You’ll be charged the low price of $89.95, there will be no additional charges and your membership will be completely cancelled.

Bet this is how they make their money.

Genie Stover

Cancelled product subscription via online system prior to 14 day trial expiration. Customer service billed me for product and sent 2nd shipment. Conveniently, they couldn't find any record of my cancellation. They refused to accept returned product and billed me $187.80 for both shipments. Only offered a $30.00 credit but would refuse any returned product despite their claims of satisfaction guaranteed. They also refused to provide chain of command to submit any written complaints to the company.
This is a total scam. Had to contact my credit card company to refuse any additional charges.